Monitoring Behaviour (OCR A Level Computer Science)

Revision Note

Jamie Wood

Expertise

Maths

Monitoring Behaviour Ethics

How is Behaviour Monitored?

  • Monitoring behaviour, such as CCTV surveillance, tracking phone calls, GPS monitoring, and email monitoring, involves the systematic observation and recording of individuals' activities, interactions, and communications

  • These monitoring practices raise ethical, privacy, and societal concerns, as they have positive and negative implications

  • There are many reasons for monitoring behaviour:

Security & crime prevention

  • Monitoring behaviour, primarily through technologies like CCTV and GPS tracking, can enhance security and aid in crime prevention

  • It allows for identifying potential threats and prompt responses to security incidents

Public safety & deterrence

  • Visible surveillance measures like CCTV can act as a deterrent to criminal activities in public spaces

  • The presence of cameras may discourage individuals from engaging in unlawful behaviour, promoting a safer environment

Investigative purposes

  • Monitoring phone calls and emails may be used for investigative purposes in law enforcement

  • This can aid in gathering evidence and intelligence related to criminal activities and potential threats

Emergency response & location tracking

  • GPS monitoring can be invaluable in emergency situations, enabling the swift location of individuals needing assistance, such as in missing person cases or during disasters

Employee monitoring

  • Email monitoring and tracking phone calls can be employed in workplaces to assess employee productivity, adherence to company policies, and communication within the organisation

Impact of Monitoring Behaviour

Monitoring practices raise complex and multifaceted considerations, impacting individuals, societies, and the broader digital landscape.

Moral considerations

Respect for privacy

  • Monitoring technologies can infringe upon individuals' right to privacy, raising moral questions about the balance between security needs and respecting personal freedoms

Individual autonomy

  • Monitoring behaviour may challenge individuals' autonomy, leading to feelings of being constantly watched and restricted in their actions

Intent & justification

  • The moral implications depend on the intent behind monitoring behaviour

  • Clear and justifiable reasons for implementation are essential to maintain moral integrity

Social considerations

Trust in institutions

  • Extensive monitoring can impact public trust in institutions, as citizens may question the motives and handling of collected data

Social norms & stigma

  • Mass surveillance may lead to social norms that promote self-censorship and a fear of expressing dissenting opinions, stifling open dialogue

Impact on vulnerable groups

  • Marginalised communities may be disproportionately affected by monitoring, leading to discrimination and mistrust

Ethical considerations

Data security & privacy protection

  • Ethical practices require robust data security measures to protect the sensitive information collected through monitoring

Transparency & accountability

  • Ethical monitoring demands transparency about the purposes and methods of data collection and accountability for its use

Minimisation & purpose limitation

  • Ethical guidelines should minimise the collection of unnecessary data and limit its use to the intended purposes only

Cultural considerations

Cultural sensitivity

  • Monitoring practices should respect cultural values and traditions, ensuring that data collection does not undermine cultural norms

Cultural preservation

  • In some cases, monitoring may be used to protect cultural heritage or safeguard traditional practices from exploitation

Cultural diversity & inclusion

  • Ethical monitoring should be inclusive, embracing diverse cultural perspectives and avoiding undue bias

Case Study

Monitoring Behaviour

Employee lawsuit after use of monitoring software

  • An employee, Karlee Besse, was ordered to repay £1500 to her former employer, Reach CPA, after a tracking software, TimeCamp, found she had falsely reported her work hours

  • Despite Besse's claims that the software couldn't differentiate between work and personal use, the company proved otherwise

  • Besse's request for £3,066 compensation was dismissed, and she was instead ordered to repay £1506.66

  • 20% of companies have admitted to using or planning to use surveillance technology

External link to HR Grapevine article

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Jamie Wood

Author: Jamie Wood

Jamie graduated in 2014 from the University of Bristol with a degree in Electronic and Communications Engineering. He has worked as a teacher for 8 years, in secondary schools and in further education; teaching GCSE and A Level. He is passionate about helping students fulfil their potential through easy-to-use resources and high-quality questions and solutions.