An Integrated Marketing Mix (AQA A Level Business): Revision Note

Exam code: 7132

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

Updated on

The importance of an integrated marketing mix

  • An integrated marketing mix is one which combines each element in the best, most consistent way

Why having an integrated marketing mix matters

  • One clear message

    • All parts of the mix (product, price, place, promotion) tell the same story, so customers quickly understand what a brand stands for

  • Trust

    • When a brand behaves the same way everywhere, people believe its promises and feel confident buying again

  • Effective use of money

    • As every part supports the others, the business wastes less on advertising, pricing experiments or product features that do not fit

  • Harder for rivals to copy

    • Competitors can match a single advert or discount, but it is tough to copy a whole, well‑joined-up package

Examples of integrated marketing mixes

Brand

How the 4 Ps work together

IKEA

IKEA logo with bold yellow letters on a blue background enclosed in a yellow oval shape.
  • Flat‑pack furniture (product) at low prices (price)

  • Sold in self‑service warehouse stores and online (place), promoted with practical, room‑set catalogues and augmented reality (AR) apps (promotion)

  • All elements reinforce the company's brand message of stylish affordability

Starbucks

Starbucks green background logo featuring a white mermaid with a double tail, flowing hair, and a crown with a star at the centre.
  • Customisable coffee drinks (product) with tiered pricing and loyalty points (price)

  • Sold in comfortable cafés and via mobile order‑and‑pay (place), promoted through personalised app offers and seasonal drinks on social media (promotion)

  • Every element underlines the brand's focus on convenience and personalisation

Influences on developing an integrated marketing mix

Influence

Explanation

Example

Product life cycle stage

  • The introduction stage needs informative promotion and limited outlets

  • Maturity often requires price competition and wider distribution

  • Electric scooters: early models sold at high skimming prices online

  • Now high‑street stores stock lower‑priced versions with mass advertising

Boston Matrix position

  • Star products get heavy promotion

  • Cash cows usually manage with lower budgets

  • Dogs may be dropped or given discount pricing.

  • Samsung Galaxy S‑series (Star) receives prime‑time adverts

  • Older J‑series phones (Cash cows) are sold through discount channels at lower prices

Type of product (consumer vs. industrial, convenience vs. luxury)

  • Luxury items pair premium pricing with selective outlets

  • Convenience goods need low price and intensive distribution

  • Farrow & Ball paint sells at high prices in niche home stores and through glossy brochures

  • Walkers Crisps target supermarkets, vending machines and multi‑buy deals

Marketing objectives

  • Growth targets favour penetration pricing and wide promotion;

  • Profit‑maximisation objectives are likely to involve higher prices and selective spending on promotion

  • Spotify pursued subscriber growth with free trials and huge digital advertising spending

  • It now focuses on selling higher‑priced premium plans

Target market characteristics

  • Media habits and income levels dictate the choice of distribution channel, price range and product features

  • Teen gamers see TikTok teaser videos and app‑store downloads

  • Corporate IT buyers expect detailed specifications, demos and the ability to negotiate price

Competition

  • Intense rivalry may force price matching, product upgrades or unique distribution deals

  • UK supermarkets such as Tesco run loyalty‑card prices and home‑delivery to keep pace with rivals

Brand positioning

  • Every element must reinforce the chosen market position, such as value, premium, eco‑friendly, quality etc

  • Tupperware positions its brand around quality and durability

  • Its lifetime guarantee (product), at‑home parties (place), reassuring price, word‑of‑mouth promotion are fully integrated

Digital marketing and e-commerce

  • E‑commerce is the buying and selling goods or services over the internet, including payment and distribution

  • Digital marketing is the use of online channels (websites, social media, email, search engines, apps) to promote products and engage customers

How digital marketing and e-commerce support the marketing mix

Element

Explanation

Example

Product

  • Videos, 360° views and customer reviews show features far better than a shelf label

  • Firms can supply instant software updates or e‑manuals.

  • GoPro posts user‑made stunt clips beside each camera model

Price

  • Software can raise or lower prices in seconds to match demand or competitors

  • Booking.com tweaks hotel rates in real time when large events, such as concerts or sports events, boost local demand

Place

  • Online shops are open 24 hours and reach worldwide without renting extra store space

  • ASOS sells fashion to more than 200 countries from one warehouse

Promotion

  • Adverts can be aimed at very specific ages, interests or postcodes and changed instantly if they underperform

  • Spotify inserts location‑based audio adverts between songs

People

  • Live chat and chat‑bots give quick, friendly service without a call‑centre wait

  • Staff can serve many customers at once using automated processes

  • Starling Bank can answer customer account questions 24/7 through in‑app chat

Process

  • One‑click checkout, saved details and tracked delivery make buying smoother, helping repeat sales

  • Amazon Prime uses one‑tap ordering and real‑time parcel tracking

Physical evidence

  • High‑quality website design, clear photos and unboxing videos reassure buyers of product quality before they touch it

  • Apple’s clean, consistent web pages mirror the look of its retail stores

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Reviewer: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.