Evaluating External Business Growth (Cambridge (CIE) A Level Business): Revision Note
Exam code: 9609
The impact of a merger or takeover on stakeholders
When two businesses combine, different stakeholder groups can be affected
These impacts often depend on how the merger or takeover is managed and the reason behind it (e.g., to grow, enter a new market or reduce costs)
Stakeholders may support or resist the change depending on how it affects their own interests
Possible impacts on stakeholders
1. Employees
Mergers may create job opportunities if the business grows
Employees might also have access to better training and resources
However, businesses often try to cut costs after a merger or takeover
This may lead to job losses (especially in duplicated roles), uncertainty and lower morale
E.g., When Amazon took over Whole Foods, some staff benefitted from higher wages, but others were worried about job security due to automation
2. Owners
Shareholders of the business being taken over may receive a high offer for their shares
The combined company may become more profitable in the long term
However, if the takeover fails or performance drops, the share price might fall, affecting owners' wealth
E.g., Facebook’s takeover of Instagram increased its market value significantly, benefiting shareholders
3. Suppliers
A larger business might place bigger orders, giving suppliers more business
However, the new company may demand lower prices or switch to new suppliers to reduce costs
E.g., After Tesco’s merger with Booker (a wholesaler), some small suppliers feared they would lose contracts due to pressure to cut prices
4. Customers
Customers may benefit from lower prices, more product choice and improved services if the business becomes more efficient
However, less competition might lead to higher prices or fewer choices over time
E.g., after Disney acquired 21st Century Fox, some customers enjoyed new content, but others worried about fewer streaming choices
5. Competitors
A merger or takeover can create a much stronger rival, making it harder for smaller businesses to compete
However, if the new business faces problems after merging, it may open opportunities for others
E.g., following the merger of Vodafone and Idea in India, smaller telecom companies found it harder to compete on price and network size
Why a merger or takeover may or may not achieve objectives
Mergers and takeovers can look attractive, but business leaders must also plan for culture clashes, higher debt and the real possibility that regulators will refuse the merger
Hard-to-blend cultures and systems
When two very different organisational cultures join together, employees may clash over ways of working and IT systems may be incompatible
Managers can spend months fixing problems instead of improving products
Expected cost savings and new ideas can stall, leading to poorer performance and lower staff morale
E.g. Kraft Foods and Heinz's merger in 2015 led to significant cost-cutting which left some brands under-funded and less able to compete
Heavier debt burden
Mergers are often paid for with borrowed money
High interest payments use cash that could alternatively fund research, marketing or new factories
If profits fall, the enlarged business may be forced to cut dividends, sell assets or issue new shares
E.g. Dell borrowed $48 billion in 2016 to finance its purchase of rival EMC, which affected cash flow for years and was a key reason Dell had to raise finance by selling shares on the stock market in 2018
Regulation
Competition watchdogs can delay a merger for years, demand that parts of the business be sold off, or block the deal entirely if they think it will hurt consumers
Companies can spend years and millions of pounds on planning a merger that is never approved
Case Study
Aon and Willis Towers Watson merger
In 2020, Aon, a global insurance and risk management firm based in Ireland, announced a merger with Willis Towers Watson, another major insurance broker
The merger would have created the world’s largest insurance broker, worth around $30 billion
However, in 2021, the U.S. Department of Justice (DOJ) stopped the deal
Why was it halted?
The DOJ argued that
The merger would reduce competition in the insurance market
Businesses (especially large companies) would face higher prices and fewer choices when buying insurance services
It could have harmed innovation in the industry
Outcome
The merger was officially cancelled in July 2021
Aon had to pay Willis a $1 billion termination fee
Both companies continued to operate separately
The importance of joint ventures and strategic alliances
Joint ventures
A joint venture is when two businesses join together to share their knowledge, resources and skills to form a separate business entity for a limited period of time
E.g., The mobile network EE is a joint venture formed by the French mobile network, Orange and the German mobile network, T-Mobile
Problems with joint ventures
Conflicting objectives
If the parent companies want different things, everyday decisions slow down and the joint venture can lose focus
E.g. In 2024 ITV sold its 50% stake in Britbox to the BBC, saying the service would be simpler to run under one owner after the partners’ strategies began to diverge
Too small to compete
A joint venture that stays small may not have the money, stores or marketing power needed to stand up to larger rivals, so it struggles to grow
E.g. In 2016, Sainsburys and Dansk Supermarked's joint venture Netto ended because nationwide expansion would have required more investment than they were prepared to spend
Limited control for a minority partner
A parent that owns only a small share may have little say in its strategy
E.g., Tesco ended its minority stake in its Chinese grocery joint venture in 2020, drawing a line under years of weak performance
Strategic alliances
Strategic alliance agreements are similar to joint ventures
Businesses collaborate for a period of time to achieve a specified goal
They agree to work together for their mutual benefit
Resources are often shared
Comparison of joint ventures and strategic alliances
Difference | Joint venture | Strategic alliance |
---|---|---|
The Nature of the Relationship |
|
|
Ownership & Control |
|
|
Duration |
| Strategic alliances can vary in duration
|
Scope |
| Strategic alliances are usually focused on a specific area of cooperation
|
Examiner Tips and Tricks
Joint ventures and strategic alliances are shared projects, not permanent arrangements like takeovers or mergers. Compare their lower risk and knowledge‑sharing benefits with the loss of some control to show balance in your answers
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