The Role of Human Resource Management (Cambridge (CIE) A Level Business): Revision Note

The role of HRM in meeting organisational objectives

• Human Resource Management (HRM) is the business function that focuses on managing the people who work there

• It involves recruiting, training, motivating and retaining employees so that the business can run efficiently and meet its goals

How HRM helps meet organisational objectives

• Recruitment and selection

  • HRM designs job adverts, interviews candidates, and chooses the best person for each job

  • This helps the business run efficiently with the right staff

• Training programmes

  • HRM organises training and development activities for workers

  • This helps them improve their skills and contribute more effectively

• Motivation techniques

  • HRM can introduce financial (bonuses, pay rises) and non-financial rewards (promotion opportunities, job rotation)

  • This helps keep workers happy and productive

• Performance management

  • HRM monitors performance through appraisals and gives feedback to help employees improve and feel valued

• Health and safety

  • HRM ensures that legal requirements are met and the workplace is safe

  • This helps reduce accidents and absenteeism

• Employee relations

  • HRM works with trade unions and staff to solve conflicts and maintain a positive work atmosphere

• Legal compliance

  • HRM makes sure the business follows the law on employment contracts, dismissal and discrimination, reducing the risk of fines or lawsuits

• Supporting change

  • HRM helps manage change, such as mergers or the introduction of technology by retraining staff and communicating clearly

  • This should help to reduce employee resistance and speed up the change process