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First teaching 2025

First exams 2027

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Content Analysis (AQA A Level Psychology): Revision Note

Exam code: 7182

Raj Bonsor

Written by: Raj Bonsor

Reviewed by: Cara Head

Updated on

Coding in content analysis

Content analysis

  • Content analysis is a technique for analysing qualitative data of various kinds, e.g., books, diaries or TV programmes

    • Data can be placed into categories and counted (quantitative) or can be analysed in themes (qualitative)

  • Content analysis can be used to analyse primary or secondary data, such as:

    • the transcript of a spoken conversation

    • a series of text messages sent between two people

    • the screenplay from a Hollywood film 

  • The aim of content analysis is to summarise the main ideas presented in the spoken or written material via structured methods to draw conclusions, e.g.,

    • the transcript of a spoken conversation covers an argument between a married couple in which the words 'blame' and 'upset' are counted

    • a series of text messages between two people provide the police with examples of coercive control from one of the texters

    • the screenplay of a Hollywood film shows that the lead female character is frequently referred to by her first name, whereas the male character is referred to by his surname

  • Content analysis quantifies data through the use of coding

Coding

  • To analyse qualitative data using content analysis, the data must be coded, or broken down, into manageable coding units

    • This is done by watching a film clip or reading a diary entry several times to establish the coding units

  • The qualitative data is then analysed to see how frequently a coding unit appears, which produces numerical data

    • E.g., counting how many times a male or female character smokes in the film clip or counting the number of times 'hope' and 'scared' is written in a diary entry

  • This allows the researcher to identify patterns and themes in the data and then draw conclusions

    • E.g., male characters in the film are portrayed as smoking more frequently than females characters or the author of the diary writes 'scared' more often than 'hope'

  • The researcher will then need to test their findings for reliability via 

    • Test-retest reliability: Run the content analysis again after sufficient time has past, using the same coding units on the same data and compare the results

    • Inter-rater reliability: A second rater conducts the content analysis with the same coding units and data and compares their findings with the first rater

    • If the results show a positive correlation of 0.8 or above, then this shows good inter-rater reliability 

  • Waynforth & Dunbar (1995) conducted a content analysis by analysing lonely heart adverts in newspapers to see if men and women were looking for different things in relationship

    • They looked at 881 lonely heart adverts 

    • They found that men aimed their adverts at younger women and tended to cite their resources as being more important than their attractiveness

    • Women aimed their adverts at older males and mentioned their attractiveness more than their resources

    • The researchers codified the above themes and gave them numerical values so that the qualitative responses were transformed into quantitative data

Evaluation of coding in content analysis

Strengths

  • Content analysis is unusual in the world of psychological research in that it accesses and analyses both qualitative and quantitative data

    • The original qualitative data is rich in meaning and detail, which brings with it external validity

    • The transformation of the qualitative data into quantitative data means that overall trends and patterns can emerge and are easily compared

    • These patterns can be used as evidence to support or test hypotheses

  • Content analysis enables researchers to investigate topics which might otherwise be off-limits due to ethical concerns

    • The secondary data they access is in the public domain

    • There is no need to gain informed consent to access or report on the material

    • This means that researchers have freedom of choice as to what material they access and how much of it they choose to use

Limitations

  • Content analysis uses material that has been produced outside of the research process, e.g. a script, a blog, a conversation transcript from decades ago

    • The researcher can only study the data, often without knowing the true context of its origin

    • This could result in the researcher making assumptions about what they are reading or viewing, which would affect the validity of the findings

  • Converting qualitative data into quantitative data means that the 'essence' of some of the original data is likely to be lost

    • A numerical value cannot adequately sum up the feelings and emotional content of the original qualitative data

    • This could affect the validity of the findings, as the true meaning of the data may not be represented in the findings

Worked Example

Here is an example of an AO2 question you might be asked on this topic.

AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question).

A psychologist decides to conduct a case study on dissociative identity disorder, using one participant she has met at a clinic.

Q. How might the psychologist conduct a content analysis on the findings from this case study? 

[3 marks]

Model answer:

Present three relevant points that follow the procedure involved:

  • The psychologist could have begun by reading through the interview transcripts of the participant and their therapist; [1 mark]

  • This would enable the psychologist to identify potential categories which emerged from the data, e.g., who the multiple personalities are, how often they appear, how they make the participant feel; [1 mark]

  • The psychologist would have read the interview transcripts again, counting the number of examples that fell into each category to look for patterns within the data; [1 mark]

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Raj Bonsor

Author: Raj Bonsor

Expertise: Psychology & Sociology Content Creator

Raj joined Save My Exams in 2024 as a Senior Content Creator for Psychology & Sociology. Prior to this, she spent fifteen years in the classroom, teaching hundreds of GCSE and A Level students. She has experience as Subject Leader for Psychology and Sociology, and her favourite topics to teach are research methods (especially inferential statistics!) and attachment. She has also successfully taught a number of Level 3 subjects, including criminology, health & social care, and citizenship.

Cara Head

Reviewer: Cara Head

Expertise: Biology & Psychology Content Creator

Cara graduated from the University of Exeter in 2005 with a degree in Biological Sciences. She has fifteen years of experience teaching the Sciences at KS3 to KS5, and Psychology at A-Level. Cara has taught in a range of secondary schools across the South West of England before joining the team at SME. Cara is passionate about Biology and creating resources that bring the subject alive and deepen students' understanding