Precision Law is a partnership that provides legal services to small and medium-sized enterprises (SMEs). The firm was founded ten years ago by four partners who each invested the same amount of money and share decision-making equally. They specialise in areas such as contract law, employment law, and mergers and acquisitions. The firm has built a strong reputation for providing personalised advice and practical solutions, which has helped it attract a loyal client base
The business has grown steadily, and its client list now includes over 200 SMEs from industries such as retail, technology and construction. This growth has created challenges. The partners and staff are struggling to manage the increased workload, with many handling multiple cases at the same time. A recent staff survey revealed that fewer than half of the employees feel their workload is manageable, and this has caused tensions between staff and partners. Some staff feel that expectations are too high, while the partners argue that managing workloads is essential for maintaining profitability
One partner has proposed converting Precision Law from a partnership into a private limited company (Ltd). This would allow the firm to sell shares and raise funds to hire more staff and invest in advanced management information systems (MISs). These systems could help automate tasks such as scheduling and document management, which would reduce workloads and improve efficiency. Additionally, becoming a Ltd would limit the personal liability of the partners, protecting their personal assets. However, other partners worry about losing control of decision-making if external shareholders become involved. They are also concerned about the added legal and administrative requirements of operating as a Ltd
Precision Law has recently taken steps to improve its reputation by introducing corporate social responsibility (CSR) initiatives. It now provides free legal advice to underserved communities through a local charity. This has been praised by clients and has boosted the firm’s profile. However, some employees feel that the additional work created by these activities adds to their stress
The partners must decide how to handle these challenges. Should they focus on raising funds to expand, invest in MIS technology or work on improving relationships between staff and management to address workload concerns?
Table 1: Financial information (2023)
Metric | Value ($) |
---|
Annual revenue | 1.8m |
Net profit | 450,000 |
Operational costs | 1.35m |
Estimated cost of expansion (first year) | 250,000 |
Table 2: Employee feedback survey (2023)
Feedback area | Positive responses (%) | Staff comments |
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Workload management | 45 | “The work is too much for the number of staff.” |
Job satisfaction | 70 | “I enjoy the team culture but feel overworked.” |
Support for CSR activities | 60 | “Helping others is great, but it adds to my workload.” |