Impact of Online Services (Edexcel IGCSE ICT): Exam Questions

Exam code: 4IT1

34 mins12 questions
1
2 marks

Joe streams a radio show online.

Listeners can subscribe to get notifications about new shows.

Users who subscribe to Joe’s show are shown other content they could subscribe to.

Describe how an online service can offer the most relevant content to users.

2a
2 marks

The venue promotes events on a website.

Describe one way the website can allow users to control the way their data is used.

2b
2 marks

Describe one personalisation technique the website could provide to users.

3
2 marks

Camille shares family photographs online with friends.

Describe how transactional data can be used with photographs stored online to improve the experience of users.

4
1 mark

Many goods and services are now available online.

Which one of these is a negative impact on an individual's behaviour?

  • People may become less patient because they expect things to happen instantly

  • People can manage their money at any time of the day

  • People can compare prices without travelling to different shops

  • People can study new subjects at their own pace

5
2 marks

Explain one negative impact on an individual's lifestyle of being able to buy goods and services online.

6
8 marks

Ren is 70 years old and lives alone in a village. The nearest town is a long way away.

Ren's family has given Ren a tablet computer with an internet connection.

Discuss the impact on Ren's lifestyle of the availability of goods and services online.

7
2 marks

Asha visits an online shop and buys a pair of headphones.

State two items of transactional data the online shop could collect during Asha's visit.

8
2 marks

Dev adds two items to the shopping basket on a website but does not buy them. When Dev visits the website again the next day, the items are still in the basket.

Describe how the website uses a cookie to do this.

9
4 marks

Taro visits a website for the first time. A message asks Taro to choose between accepting all cookies or accepting only the cookies the website needs to work.

Explain two reasons why Taro might choose not to accept tracking cookies.

10
1 mark

Which one of these is an advantage of buying from a local shop rather than an online shop?

  • The customer can compare prices from many sellers quickly

  • The customer can buy at any time of the day or night

  • The customer can see and try the product before paying

  • The customer can choose from a wider range of products

11
2 marks

Explain one drawback for a customer of using an online service rather than a local service.

12
4 marks

Olu's laptop charger has stopped working. Olu needs a new charger within two days to finish some coursework.

Olu is deciding whether to buy the charger online or from a local computer shop.

Explain two reasons why the local computer shop may better meet Olu's needs.