Explain Questions (AQA GCSE Business): Revision Note
Exam code: 8132
How do I answer an AQA GCSE Business 'Explain' question?
2-mark 'explain' questions
In these questions, you need to make a point with a further development that expands on that point
You do not need to refer to a case study or other context in your answer
Example
Explain one benefit to a business of using part-time staff. business may use when launching a new product. [2] |
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4-mark 'explain' questions
In these questions, you need to make a point, with a further development point that expands on that point
You need to refer to the case study at least twice in your answer
Example
Park Designs Ltd (PDL) is a family business that makes high quality wooden furniture to order. The Park family owns all the shares. As part of its commitment to training, PDL run an annual team building day for all 72 employees which is good for staff motivation. The factory is closed for the day and the staff go off-site for the day. Group challenges are run which help develop team skills and improve communication. “I loved the team building day, we had great fun and it was better than being at work for the day. However I am not sure how useful it was to my job in the admin department?” Sue, Admin department. The production manager will retire soon. Like him, many of the production staff have worked at PDL for many years. They enjoy their work and most stay until they retire. Consequently, there are several possible candidates to take over as production manager, but none have management experience. Customer reviews say that the furniture is made to a very high standard, however, they also suggest that the administration staff do not always deliver a good service. Complaints show that order processing is not always accurate. Recently, some customers have asked about the negative reviews when enquiring about possible purchases. PDL is considering promoting an employee from within the factory to the position of production manager. Explain one benefit to PDL of using this method of recruitment. [4] |
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