Exam code: J204
Sam works as a human resources assistant for a large supermarket chain.
What would be part of Sam’s job role?
Asking customers how their local store could be improved
Giving out free samples of a new range of fruit pies
Identifying the training needs of shop assistants
Reducing the price of vegetables reaching their sell-by date
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Following recent financial success, a business has decided to double the size of its workforce.
This decision will significantly increase the workload of the:
finance function because new recruits need to be trained
human resources function because applicants need to be interviewed
marketing function because person specifications need to be produced
purchasing function because contracts of employment need to be issued
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Which one of the following is a role of human resources in business?
Developing new products
Increasing employee retention
Maximising revenue
Offering price reductions
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