How To Cancel Save My Exams Subscription

If you’re looking for clear instructions on how to cancel your Save My Exams subscription, you’re in the right place. Whether you’ve completed your exams, changed subjects, or simply want to pause your plan, cancelling is quick and straightforward.

This guide explains exactly how to cancel step by step, what happens after you do, and how to restart your subscription later if you decide to come back.

Key Takeaways

• You can cancel your Save My Exams Premium subscription at any time from your Account Settings.

• After cancelling, you’ll keep full Premium access until the end of your current billing period.

• Your account will then switch automatically to the Free plan, which still includes sample notes, topic questions, and past papers.

• If you want to resubscribe later, you can do so instantly from your dashboard. All your progress data is saved.

How To Cancel Your Save My Exams Subscription

Cancelling your Save My Exams Premium plan only takes a few minutes. You can do it from any device by logging into your account and following these steps:

On Desktop

1. Go to the Save My Exams website and log in to your account.

2. Click your My Account profile in the top-right corner and select Settings from the menu.

3. In the Membership & Billing section, choose Manage Subscription.

4. Select Cancel Subscription and confirm your choice.

5. You’ll see a confirmation message. This means your cancellation has been processed successfully.

On Mobile or Tablet

1. Open the Save My Exams website and sign in to your account.

2. Tap the menu icon (three lines) and select Account Settings.

3. Scroll to the Membership & Billing section and tap Manage Subscription.

4. Choose Cancel Subscription and follow the on-screen confirmation.

Once cancelled, you’ll continue to have Premium access until the end of your current billing period. After that, your account will automatically switch to the Free version.

Bear in mind that if you click ‘Cancel’ twice during this process, your subscription will end immediately, stopping your access without refunds for unused time. 

If you’ve subscribed via PayPal, you’ll also need to cancel your payment for your Save My Exams subscription in PayPal’s direct debit section.

Thinking of Cancelling? Here Are Some Things to Try First

If you’re unsure about leaving, you might not need to cancel altogether. Here are a few quick alternatives to consider before ending your plan.

Worried About Cost?

If Premium feels too expensive right now, you could switch to a monthly plan instead of cancelling altogether. This spreads out payments and gives you more flexibility during busy times.

You can also stay on the Save My Exams Free plan. You’ll still have access to selected revision notes, topic questions, and Learning Hub articles.

Not Seeing the Results You Hoped For?

Sometimes the issue isn’t access to materials, it’s knowing effective revision techniques. Visit the Learning Hub for hundreds of articles offering expert study tips, time-saving revision strategies, and guides on how to get the best from Save My Exams resources. 

You’ll find advice on:

• Building a realistic revision timetable

• Improving memory and concentration

• Using our study tools, such as Save My Exams Flashcards and Mock Exams

Still Not Sure?

Ask yourself:

• Do I still have topics I need to revise in depth?

• Would model answers or feedback tools help me improve exam technique?

• Am I using the resources that save me time and reduce stress?

If the answer to any of these is yes, it might be worth sticking with Premium until your next billing period ends. You’ll keep full access until then, even if you cancel today.

What Happens After You Cancel?

When you cancel your Save My Exams subscription, there’s no need to worry about losing access straight away. Here’s what to expect:

Access Until the End of Your Billing Period

Once you cancel, you’ll still have full Premium access to all revision notes and exam questions until the end of your current billing period. You can also continue to use tools such as SmartMark, Target Tests, and Mock Exams.

Important note about timing your cancellation: To make sure your subscription doesn’t renew, you’ll need to cancel before your renewal date. Once the renewal cycle has started — even if a payment fails — you won’t be able to cancel the subscription yourself, and our Customer Support Team will need to do it for you.

Don’t worry, we’ll send you an automatic renewal reminder 7 days before your renewal date, so you have time to cancel if you need to. Once your cancellation has been processed successfully, you’ll receive a confirmation email showing when your subscription will end.

Automatic Switch to Free Access

After your billing period ends, your account will automatically switch to the Free plan. You’ll still be able to:

• Log in as usual

• Access selected sample notes, topic questions, and past papers

• Read Learning Hub articles and revision guides

You won’t lose your Save My Exams account, just the full Premium features.

Saved Progress and Account Data

Your progress data and preferences will remain linked to your account. That means if you decide to reactivate Premium later, your dashboard will update instantly and pick up where you left off.

Reactivating Premium

You can reactivate Premium anytime by logging in and selecting Upgrade from your dashboard or the Join page. Your access will restart immediately after payment.

How to Contact Support If You Need Help

If you have any questions about your subscription or run into any issues with cancellation, the Save My Exams Support Team is always happy to help.

You can:

• Visit the Help Centre to find quick answers to common questions about billing, payments, and subscriptions.

• Click the chat icon at the foot of the Help Centre page for instant, AI-assisted answers to your questions about cancellation or your subscription status.

• Send an email to [email protected] (opens in a new tab) with your Save My Exams email address included so that our friendly Support Team can help you.

If you ever change your mind, you can reactivate Premium through your account dashboard or the Join page.

Frequently Asked Questions

Will I still have access after I cancel?

Yes. You’ll keep full Premium access until the end of your current billing period. After that, your account will automatically switch to the Free plan, which includes sample notes, topic questions, and Learning Hub articles.

Can I reactivate my subscription later?

Absolutely. You can upgrade again at any time through your account dashboard or the Join page. Your account will instantly restore full access when payment is confirmed.

What happens to my saved progress and resources?

Your saved progress stays linked to your account, even after you cancel. When you return to Premium, your dashboard and progress tracking will pick up right where you left off.

Will I get a refund after cancelling?

Save My Exams doesn’t issue partial refunds for unused time, but you’ll keep access for the full duration of your billing period after cancelling.

What to Remember When Cancelling

Cancelling your Save My Exams subscription is simple, and you’ll still keep Premium access until your billing period ends. After that, your account switches to Free access, so you can continue using sample notes, topic questions, and Learning Hub articles.

If you decide to return, you can upgrade anytime through your account dashboard or the Pricing page. Your saved progress will still be there when you come back.

Wherever you are in your studies, Save My Exams will always have tools to help you revise with confidence.