Retrieval & Forgetting (College Board AP® Psychology): Revision Note

Raj Bonsor

Written by: Raj Bonsor

Reviewed by: Claire Neeson

Updated on

Retrieval processes

  • Retrieval is the process of accessing and bringing stored information out of memory so it can be used

  • There are two main types of retrieval:

    • Recall: retrieving information without external cues. The information must be reproduced from memory alone

      • E.g. answering a free-response exam question, recalling someone's name without being prompted

    • Recognition: identifying previously encountered information when it is presented. This relies on retrieval cues

      • E.g. answering a multiple-choice question, identifying a face in a crowd

  • Recognition is generally easier than recall because the stimulus itself acts as a retrieval cue

  • Retrieval cues are stimuli that help trigger the retrieval of a memory

    • The more retrieval cues available, the more likely successful recall becomes

Factors that enhance retrieval

  • Retrieval is more successful when the conditions at retrieval match the conditions at encoding:

    • Context-dependent memory: retrieval is enhanced when a person is in the same physical environment as when the information was encoded

      • E.g. students who studied underwater and were tested underwater recalled more than students who studied underwater but were tested on land .The underwater context served as a retrieval cue

  • State-dependent memory: retrieval is enhanced when a person is in the same internal physical state (e.g., under the influence of a substance) as when the information was encoded

    • E.g. information memorized while under the influence of alcohol is more easily recalled in the same state. However, this does not mean the memories are accurate

  • Mood-congruent memory: people are more likely to recall memories that match their current emotional mood

    • E.g. when feeling happy, positive memories are more readily recalled. When feeling sad, negative memories come to mind more easily

Retrieval practice and metacognition

  • Testing effect (retrieval practice effect): the finding that actively retrieving information from memory during study, rather than simply re-reading, significantly improves long-term retention

    • E.g. taking practice tests, using flashcards, and attempting to recall material from memory are more effective revision strategies than passive re-reading

  • Metacognition is the awareness and understanding of one's own thinking and memory processes, including the ability to monitor how well you know something and adjust your study strategies accordingly.

    • E.g. realizing that you can recognize a term on a multiple-choice question but cannot recall its definition without prompts is a metacognitive insight that should lead you to use more active retrieval practice

Examiner Tips and Tricks

  • For Skill 1.A, retrieval questions may describe a scenario and ask you to identify the type of retrieval or the factor enhancing it

    • Is the person in the same place they encoded the information (context-dependent)? The same emotional state (mood-congruent)? The same physical state (state-dependent)?

  • For Skill 3.A, retrieval practice and metacognition questions may describe a study behavior and ask you to identify the concept

    • Testing effect questions will describe a student using active retrieval and ask why this improves retention compared to re-reading

Forgetting

  • Forgetting is a normal and inevitable part of memory, which occurs for several reasons

  • The forgetting curve, described by Hermann Ebbinghaus, shows that forgetting occurs most rapidly immediately after learning and then levels off over time

    • Most forgetting happens in the first few hours and days after encoding, but after this initial drop, the rate of forgetting slows significantly

      • E.g. you might forget most of the details of a lecture within 24 hours, but what remains after a week tends to be retained for much longer

  • The forgetting curve has important implications for study strategies

    • The spacing effect directly addresses the steep initial forgetting by re-encoding information at intervals before it is fully lost

Graph of Ebbinghaus Forgetting Curve showing retention percentage decreasing over time, from immediately to 31 days after learning.
The Ebbinghaus Forgetting Curve

Causes of forgetting

  • Encoding failure: information that was never properly encoded in the first place cannot be retrieved, as it was never stored in LTM

    • E.g. you cannot recall the exact design on the back of a coin you have handled thousands of times because you never encoded that detail

  • Interference: new or old information competes with and disrupts the retrieval of a target memory. There are two types of interference:

    • Proactive interference: older information interferes with the recall of newer information

      • E.g. if you learned French before Spanish, French vocabulary may interfere when you try to recall Spanish words

    • Retroactive interference: newer information interferes with the recall of older information

      • E.g. studying sociology the evening after studying psychology may interfere with your recall of the psychology material on the next day's test

  • Tip-of-the-tongue phenomenon: a state of inadequate retrieval in which a person is certain they know a piece of information but cannot quite retrieve it. They can often recall partial information such as the first letter or number of syllables

    • E.g. knowing that an actor's name begins with "M" and has three syllables but being unable to fully retrieve it

  • Repression: a psychodynamic concept proposing that the mind unconsciously pushes distressing or threatening memories out of conscious awareness to protect the ego from psychological distress

    • Repression is a psychodynamic explanation and is not well supported by experimental evidence. Most memory researchers are skeptical of it as an explanation for forgetting

Examiner Tips and Tricks

  • For Skill 3.C, the forgetting curve may be presented as a graph

    • Ensure you can identify the steep initial drop in recall accuracy, the point at which forgetting levels off, and link this to the importance of distributed practice for combating early forgetting

Constructive memory

  • Memory is not a perfect recording of events - it is a constructive process in which memories are actively built and rebuilt during encoding and retrieval, influenced by schemas, suggestions, and imagination

    • This means that what we remember is not always an accurate reflection of what actually happened. Memories can be altered, distorted, or even entirely fabricated without the person being aware

  • Memory consolidation is the process by which newly encoded memories are stabilized into long-term storage

    • During consolidation, memories are vulnerable to distortion. New information encountered after the original event can alter them before they are fully consolidated

The misinformation effect

  • The misinformation effect occurs when a person's memory of an event is distorted by misleading information encountered after the event

  • Research by Elizabeth Loftus demonstrated that asking leading questions after an event can alter participants' memories of what actually happened

  • For example:

    • In Loftus' car crash experiment, participants who were asked "How fast were the cars going when they smashed into each other?" reported higher speed estimates and were more likely to falsely recall broken glass

    • In contrast, participants who were asked "How fast were the cars going when they contacted each other?" reported lower speed estimates and were less likely to report broken glass, even though both groups watched the same footage

  • Source amnesia (also called source confusion) occurs when a person remembers information but forgets or misattributes where it came from

    • E.g. a person may remember a fact but incorrectly believe they read it in a reputable newspaper when they actually heard it as a rumor. This can make false information feel credible

  • Imagination inflation: repeatedly imagining an event that never occurred can increase a person's confidence that the event actually happened

    • This demonstrates that memories can be created for events that never took place, not just distorted versions of real events

Examiner Tips and Tricks

Ensure that you understand these key points:

  • Forgetting does not mean the memory has been permanently lost

    • Many forgotten memories were never properly encoded in the first place (encoding failure), or are temporarily inaccessible due to interference — they may not be gone entirely

  • Eyewitness memory is not always reliable

    • Dramatic or emotionally charged events can actually increase susceptibility to the misinformation effect

  • Proactive and retroactive interference are not the same thing

    • A useful way to remember the difference between the two is that proactive pushes forward (old disrupts new), whereas retroactive reaches back (new disrupts old)

Examiner Tips and Tricks

  • For Skill 4.A, constructive memory questions may ask you to make a defensible claim about whether eyewitness testimony is reliable

    • State your claim clearly, support it with evidence (misinformation effect, source amnesia, imagination inflation), and acknowledge the counterargument before defending your position

Unlock more, it's free!

Join the 100,000+ Students that ❤️ Save My Exams

the (exam) results speak for themselves:

Raj Bonsor

Author: Raj Bonsor

Expertise: Psychology & Sociology Content Creator

Raj joined Save My Exams in 2024 as a Senior Content Creator for Psychology & Sociology. Prior to this, she spent fifteen years in the classroom, teaching hundreds of GCSE and A Level students. She has experience as Subject Leader for Psychology and Sociology, and her favourite topics to teach are research methods (especially inferential statistics!) and attachment. She has also successfully taught a number of Level 3 subjects, including criminology, health & social care, and citizenship.

Claire Neeson

Reviewer: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.