The Role of Technology in Managing Operations (SQA National 5 Business Management): Revision Note

Uses computer software to create and edit 2D or 3D product designs

It improves accuracy, reduces waste and allows changes to be made easily before production begins

Car manufacturers use CAD to design and test new vehicle parts

Uses computer-controlled machinery to make products automatically

It improves consistency, reduces human error and increases production speed

Electronics and clothing manufacturers use CAM to cut materials accurately and assemble products

Machines and robots complete repetitive tasks automatically

They can be programmed to control speed, quality and quantity of output, helping maintain consistent standards

Food producers use automated filling and packaging machines to ensure products are filled safely and correctly

Uses satellite technology to monitor delivery vehicles in real time

It improves route planning, reduces delays and allows managers to track goods and update customers

Courier firms such as DPD and Royal Mail use GPS to inform customers when parcels will arrive

Robots carry out repetitive or dangerous jobs, while 3D printers build items layer by layer from digital designs

Both improve safety, accuracy and efficiency

Aerospace companies use 3D printing to create lightweight aircraft parts quickly and precisely

Computer systems track stock levels using barcodes and scanners

They alert managers when to reorder, preventing overstocking or shortages

Supermarkets use automated stock control to reorder items when shelves run low