The Role of Marketing (Cambridge (CIE) A Level Business): Revision Note

Exam code: 9609

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

Updated on

Marketing objectives

  • Marketing objectives are clear, measurable targets that guide a business's marketing efforts

  • Marketing objectives can help a business in several ways

    • Give direction

      • Teams know exactly what to aim for, avoiding untargeted campaigns that have little chance of success

    • Allow measurement and learning

      • The results of marketing activities can be compared with the objective and improved next time

    • Help win budget and support

      • Clear, data‑backed objectives can reassure senior managers and investors and motivate employees

Examples of marketing objectives

Focus

Definition

Example

Sales volume

  • The number of units sold by a business

  • Greggs sells 140m sausage rolls a year and has set an objective to increase that to 150m next year

Sales value

  • The money earned from sale of units

  • Domino’s Pizza Group has set the objective of increasing UK and Ireland sales from £1.57bn in 2023 to £2bn by 2028

Sales growth

  • The percentage rise in sales volume or value over time

  • One of Starbucks' objectives is to achieve 7%–9 % yearly sales growth

Market growth

  • The increase in the size of a market as a whole

  • Vegan businesses Beyond Meat and Oatly are looking to grow the UK plant‑based market to 9.6 % by 2027

Market share

  • The portion of a market controlled by a particular company, brand or product

  • Samsung's objective is to maintain its position as the number one smartphone brand, with a 20% global market share

Brand loyalty

  • The share of customers who rebuy and recommend a business, brand or product

  • Nike's objective to build brand loyalty relies on its NikePlus programme members, who spend much more than non‑members do

Marketing and corporate objectives

  • Corporate objectives are whole-business goals set by senior managers that give a business its overall direction

    • Examples may include

      • 'Raise profit by 15 % within two years'

      • 'Become the most sustainable clothing brand in Asia

  • They are translated into marketing objectives that focus on promotional activity, pricing strategy, distribution and product features

    • Every advert, price or product change supports the business achieving its corporate objective

    • If they do not, money and resources are wasted

Case Study

LEGO’s Rebuild the World campaign

Corporate objective

  • After sales slipped in 2017, LEGO’s directors set a clear objective to increase revenue by 5% by the end of 2019

Marketing objective

  • The marketing function promised to increase the volume of sales by at least 5% by launching a bright, imagination-focused campaign called Rebuild the World

Marketing tactics

  • A fun TV and YouTube advert, giant LEGO statues in city centres, and the hashtag #RebuildTheWorld encouraged fans worldwide to share their own creations online

Result

  • In 2019 consumer sales rose by 5.6%, and the campaign attracted over 100 million views, delivering exactly the growth the directors wanted

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Reviewer: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.