Hard Water (WJEC GCSE Chemistry): Revision Note

Exam code: 3410

Alexandra Brennan

Last updated

Hard Water

  • Depending on which part of the country you live in, you will have hard or soft water 

  • Hard water contains dissolved calcium (Ca2+) and magnesium (Mg2+) ions 

  • These dissolve in the water when it has come into contact with rocks such as limestone that contain calcium compounds 

    • E.g when rainwater flows over rocks on its way to a resevoir 

  • Soft water has only low concentrations of these ions

  • The difference between these two types of water can be observed via their reaction with soap: 

    • Soft water forms a lather much more easily than hard water 

    • The minerals in hard water react with soap to form scum making it harder to form a lather

Person's hands covered in soap lather, being washed under running water in a sink; they are wearing a wristwatch.

Image by Sean Horsburgh on Unsplash (opens in a new tab)

Soft water forms a lather more easily than hard water 

  • The relative amount of hardness in different water samples can be determined by:

    • Measuring the volume of soap solution required to produce a given lather
      OR
      By measuring the lather produced by a given volume of soap solution 

  • Details of this investigation can be located in 'Determining hardness in water' 

Examiner Tips and Tricks

Exam questions will ask you to compare water samples for hardness levels.

Remember: The more soap needed to form a lather, the harder the water.

Temporary & Permanent Hardness

  • Hard water can be softened by removing the calcium and magnesium ions  

  • Sometimes this can be achieved by boiling the water: 

    • Water that can have its hardness removed by boiling it is called temporary hard water 

    • This method of removing hardness leads to the formation of scale which  causes 'furring' of the heating element in a kettle making it less efficient

    • Scale also forms in washing machines, pipes and immersion heaters and can cause pipes to eventually become clogged 

  • Temporary hardness is caused by dissolved calcium hydrogencarbonate, Ca(HCO3)2 which decomposes when the water is heated

  • Some types of hard water cannot have their hardness removed by boiling

    • This type of water is called permanent hard water

    • Permanent hardness is caused by dissolved calcium sulfate, CaSO4 which does not decompose when the water is heated 

Kettle

Image taken from Wikimedia (opens in a new tab)

Water that can have its hardness removed by boiling is called temporary hard water

Higher Tier

  • Higher Tier students must be able to explain how boiling removes temporary hardness

  • Temporary hardness is caused by dissolved calcium hydrogencarbonate, Ca(HCO3)2

    • This is formed when rainwater containing carbon dioxide flows over rocks containing calcium carbonate

calcium carbonate + water + carbon dioxide → calcium hydrogencarbonate

CaCO3 (s) + H2O (l) + CO2 (g) → Ca(HCO3)2 (aq)

  • When the water is boiled, the calcium hydrogenencarbonate decomposes to form calcium carbonate, water and carbon dioxide 

calcium hydrogencarbonate → calcium carbonate + water + carbon dioxide

Ca(HCO3)2 (aq) → CaCO3 (s) + H2O (l) + CO2 (g)

  • The calcium carbonate is insoluble which leads to the 'furring' of the kettle elements 

Worked Example

Water samples A, B, C and D were tested for hardness by adding soap solution 1 cm3 at a time to a sample. 

The total volume of soap solution needed to produce a permanent lather was recorded. 

Each sample was tested before and after boiling. 

Water sample

Volume of soap solution required (cm3)

 Before boiling

After boiling 

A

 1

1

B

 9

9

C

 14

7

D

14

1

Explain which water sample contains only temporary hardness. 

Answer:

  • contains only temporary hardness because all hardness is removed by boiling 

    • The volume of soap required after boiling to form a lather is the same as water sample A 

  • Sample A is soft water as it requires little soap to form a lather with the same volume required before and after boiling

  • Sample B is permanent hard water as a large volume of soap is required for a lather to form and this does not change after boiling 

  • Sample C has some temporary hardness as the volume of soap required to form a lather reduces, but not to the level of A so not all hardness has been removed 

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Alexandra Brennan

Author: Alexandra Brennan

Expertise: Chemistry Content Creator / Senior Marketing Executive

Alex studied Biochemistry at Newcastle University before embarking upon a career in teaching. With nearly 10 years of teaching experience, Alex has had several roles including Chemistry/Science Teacher, Head of Science and Examiner for AQA and Edexcel. Alex’s passion for creating engaging content that enables students to succeed in exams drove her to pursue a career outside of the classroom at SME.