Primary Sources of Data: Qualitative Methods (WJEC Eduqas GCSE Sociology): Revision Note

Exam code: C200

Raj Bonsor

Written by: Raj Bonsor

Reviewed by: Cara Head

Updated on

Interviews: unstructured or in-depth

  • In qualitative research, sociologists use unstructured or in-depth interviews

    • Unstructured or in-depth interviews are unique, as there is no standardised interview schedule to follow

    • Qualitative data is collected from unstructured interviews

  • In-depth interviews range from completely unstructured to loosely structured

    • A completely unstructured interview is like a conversation with a purpose; the interviewer might ask a question at the beginning, and then the interviewee is free to talk about their experiences

    • A semi-structured interview is where the interviewer has a list of questions, points or issues they want to cover; they can be covered in any order, and issues that the interviewee raises can be explored

Evaluation of unstructured interviews

Advantages of unstructured interviews

Disadvantages of unstructured interviews

In-depth interviews are much more flexible than standardised methods, as the interviewer can clarify any questions and ask probing follow-up questions.

In-depth interviews are time-consuming and expensive, as interviewers need to be trained and paid a salary.

They offer the opportunity for the respondent to express their views in their own words and bring up significant points that the researcher had not considered.

It can be challenging to get interviewees to open up and continue the conversation, even with training. The validity of the data is impacted if interviewees are not very talkative.

Researchers can collect rich, detailed data that helps them understand the interviewees' experiences.

Without a standardised interview schedule, it is difficult to replicate an in-depth interview, so reliability is low.

In-depth interviews allow more complex issues to be explored in comparison to standardised methods, so the data collected has high validity.

Compared to survey research, fewer in-depth interviews can be conducted, so the sample size is relatively small. As a result, generalisability is difficult.

Sociologists can develop a strong rapport with interviewees, which allows them to delve deeper into sensitive topics.

The findings will not be valid if the interviewer unintentionally influences the interviewee or poses leading questions. This is known as the interviewer effect.

Feminist sociologists, e.g., Ann Oakley, prefer in-depth interviews because they believe that the interviewee and interviewer have an equal relationship. This means that the interviewees can express their experiences and feelings.

As with structured interviews, interview bias is a problem, as the interview situation may influence interviewees to give answers that they think are 'right' or those that present them in a positive light (social desirability bias). This means that the data collected lacks validity.

Examiner Tips and Tricks

It’s useful to know real examples of interviews in sociological research.

For instance, Dobash and Dobash used unstructured interviews to study domestic violence against wives. They spoke to women and professionals such as police and charity workers.

This sensitive approach helped them build trust and rapport, allowing women to share detailed, honest accounts that revealed the meanings and experiences behind the violence — insights that would not have been possible with questionnaires or structured interviews.

Interviews: group interviews

  • A group interview involves the researcher interviewing multiple people simultaneously about a wide range of topics

  • It is usually associated with qualitative rather than quantitative research and is sometimes used with other research methods

  • A focus group concentrates on one particular topic and explores how people interact within the group and respond to each other's views

Evaluation of group interviews

Advantages of group interviews

Disadvantages of group interviews

Group interviews give researchers access to a variety of perspectives and experiences, making them a valuable source of information on topics.

The interviewees can influence one another. Some may dominate the conversation, meaning that not everyone's voice will be heard.

Interviewing individuals collectively allows the researcher to save time and money.

Practical issues, as the researcher may find it difficult to manage the group, especially when the topics are sensitive.

Because of the support of others, people might feel more at ease talking about their experiences in a group setting.

Transcription of the group interview becomes challenging if interviewees talk over one another.

Group interviews could provide the researcher with fresh concepts to investigate.

Potential ethical issues, as the research cannot guarantee confidentiality in group interviews.

Observation: participant

  • Sociologists conduct research by watching people in everyday settings, listening to them and recording what is observed over time

  • In a participant observation (PO), the researcher joins the group and participates in its daily activities. They can do this overtly or covertly

  • PO is used in ethnographic studies to examine different social and cultural influences on their lives

Type of participant observation (PO)

Strengths

Limitations

Overt PO: the group is aware of the researcher's identity.

There are no ethical issues, as informed consent can be obtained from participants.

The researcher's presence may change the behaviour of the group that is being studied (the observer effect or Hawthorne effect).

Covert PO: the group is unaware of the researcher's identity.

It may be the only way to study topics related to illegal activity, and the observer or Hawthorne effect is avoided. Therefore, the data collected is valid.

Ethical issues arise as the people being observed have not given informed consent, and their privacy is invaded. Taking notes is challenging as the researcher's identity is hidden.

Evaluation of participant observations

Advantages of participant observations

Disadvantages of participant observations

Unlike standardised approaches like surveys, researchers can observe a group in its natural, everyday environment.

PO is often more expensive and time-consuming than other research techniques.

They are typically conducted over a long period of time to allow the researcher to establish a rapport with the participants. This means that valid data can be collected.

The researcher may become so involved with the group that the findings are biased. Since it is hard to maintain objectivity in a PO, the data gathered lacks validity.

The researcher can gain a deeper understanding by considering things from the group's point of view. This helps them to collect rich, in-depth data.

A PO is unique, so it would be impossible to replicate to check the reliability of the findings. Therefore, it is difficult to generalise about similar groups.

A PO might be the only option available for groups that refuse to be interviewed, such as drug users and religious cults.

It may be difficult for the researcher to enter the group being studied. It may be challenging to build trust once they are allowed in.

Examiner Tips and Tricks

It’s useful to know real examples of observations in sociological research.

James Patrick used participant observation to study youth gangs in Glasgow in the 1960s.

He joined a gang through a leader called Tim, who acted as a gatekeeper. By taking part in the group’s activities, Patrick gained first-hand insight into the gang’s attitudes towards violence, weapons and drugs — information he could never have collected through a questionnaire.

Observation: non-participant

  • With non-participant observation, the researcher observes the group's activities in a natural setting without taking part in them

  • The observer may be present while studying behaviour or they may videotape the participants instead

  • They may use an observation schedule to observe and record behaviour as it unfolds

    • E.g. a researcher may observe a class during a lesson and every 30 seconds log the type of activities taking place

Evaluation of non-participant observations

Advantages of non-participant observations

Disadvantages of non-participant observations

Non-participant observations may use an observation schedule, so it is possible to replicate in order to check reliability. Therefore, generalising is possible.

As the observer is on the outside of the group, it is difficult to establish a rapport with the participants. This affects the validity of the data collected.

Non-participant observers are less likely than participant observers to get too involved in the group's activities. They can remain more objective, so the data gathered has high validity.

It is more difficult for the observer to gain a deeper understanding of the participant's social world or group dynamics, as they do not participate in it. This affects the validity of the data collected.

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Raj Bonsor

Author: Raj Bonsor

Expertise: Psychology & Sociology Content Creator

Raj joined Save My Exams in 2024 as a Senior Content Creator for Psychology & Sociology. Prior to this, she spent fifteen years in the classroom, teaching hundreds of GCSE and A Level students. She has experience as Subject Leader for Psychology and Sociology, and her favourite topics to teach are research methods (especially inferential statistics!) and attachment. She has also successfully taught a number of Level 3 subjects, including criminology, health & social care, and citizenship.

Cara Head

Reviewer: Cara Head

Expertise: Biology & Psychology Content Creator

Cara graduated from the University of Exeter in 2005 with a degree in Biological Sciences. She has fifteen years of experience teaching the Sciences at KS3 to KS5, and Psychology at A-Level. Cara has taught in a range of secondary schools across the South West of England before joining the team at SME. Cara is passionate about Biology and creating resources that bring the subject alive and deepen students' understanding