Exam code: 0450, 0986 & 0264, 0774
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Define computer-aided manufacture (CAM).
Computer-aided manufacture (CAM) is the use of computers to control and assist with production activities.
Give one advantage of using CAM to operate machines in manufacturing.
CAM allows machines such as cutters and robotic arms to perform tasks quickly, accurately, and with consistent quality.
How does CAM help manage inventory in a production process?
CAM helps manage inventory by tracking stock levels, storage locations, and when new materials need to be ordered.
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Define computer-aided manufacture (CAM).
Computer-aided manufacture (CAM) is the use of computers to control and assist with production activities.
Give one advantage of using CAM to operate machines in manufacturing.
CAM allows machines such as cutters and robotic arms to perform tasks quickly, accurately, and with consistent quality.
How does CAM help manage inventory in a production process?
CAM helps manage inventory by tracking stock levels, storage locations, and when new materials need to be ordered.
What is 3D printing?
3D printing is a process where digital designs are uploaded and a 3D printer produces a product with minimal labour costs.
How does 3D printing reduce production costs for small businesses?
3D printing eliminates the need for expensive tooling and machinery, reducing upfront costs for small businesses.
Compared to traditional production, printing offers faster production with minimal .
Compared to traditional production, 3D printing offers faster production with minimal lead times.
Why is 3D printing considered flexible compared to traditional methods?
3D printing allows small, low-cost production runs that can be tailored to specific customer needs, providing greater customisation.
True or False?
Technology in production always decreases costs and increases employment.
False.
While technology can decrease costs, it may lead to job losses through automation, especially in labour-intensive industries.
List one advantage and one disadvantage of using technology in production.
One advantage is increased speed and efficiency. One disadvantage is high initial costs for buying and installing new machinery.
Define automation.
Automation is the use of technology to carry out tasks that were previously completed by humans, often resulting in faster, more efficient processes.
Give one advantage of technology for employees in the workplace.
Technology provides employees with faster and easier ways to complete tasks, reducing physical effort and making routine jobs simpler.
What is a chatbot?
A chatbot is a software program that can automatically answer customer queries through websites, apps, or messaging services.
How do online booking and self-service systems benefit service businesses?
Online booking and self-service systems allow customers to book appointments or place orders without help from staff, which reduces pressure on frontline workers and processes customers more quickly and accurately.
Define customer satisfaction.
Customer satisfaction is the extent to which a business’s products or services meet or exceed customer expectations, often leading to repeat purchases and positive reviews.
How can technology both create challenges and improve efficiency for businesses?
Technology can improve efficiency and productivity but also creates challenges such as high training costs and the need for constant upskilling among employees.
True or False?
Contactless payment systems can reduce waiting times for customers in service businesses.
True.
Contactless payments allow customers to pay quickly, which speeds up transactions and reduces waiting times in places like shops and cafés.
How does technology help businesses remain competitive and innovative?
Technology enables businesses to develop new ideas and respond quickly to market changes, helping them stay competitive and enter new markets.
True or False?
The introduction of technology always increases employee morale.
False.
While technology can improve working conditions, it can also cause job losses and lower morale due to automation and redundancies.