1
8 marks
Read the following extract (opens in a new tab)before answering
Analyse two benefits to WP of using quality assurance.
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Quality Management (A Level) (Cambridge (CIE) A Level Business): Exam Questions
Exam code: 9609
51 mins4 questions
2
12 marks
Refer the following extract (opens in a new tab) before answering
Evaluate whether total quality management (TQM) is sufficient to solve FF’s production problems.
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3a
3 marks
Read the following extract ( lines 54–56 and Table 3) before answering
Calculate for 2020 the:
monthly cost of correcting substandard output.
3b
12 marks
Read the following extract before answering
Evaluate whether the introduction of Total Quality Management (TQM) will be sufficient to solve the problems faced in the factory.
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4
16 marks
Read the following extract before answering
Recommend ways in which Paulo might solve the current quality problems in some PAC restaurants. Justify your recommendation.
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