Evaluate Questions (AQA A Level Business): Revision Note

Exam code: 7132

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

Updated on

How to answer evaluation questions

What is an evaluate question?

  • Evaluate questions carry the most marks on the AQA A-Level Business paper and require a balanced argument with a justified judgement. They appear in three versions:

    • 16 marks — Paper 2 (every section) and Paper 3 (Q3, Q4)

    • 20 marks — Paper 3 Q5 only; always includes a data appendix requiring quantitative analysis

    • 24 marks — Paper 3 Q6 only; synoptic, requiring wider business knowledge beyond the case study

Common command phrases

  • "To what extent..." (most common)

  • "Would you advise...? Justify your view"

  • "Evaluate whether..."

How marks are allocated

Assessment Objective

What it means

16

20

24

Knowledge

  • Accurate use of business concepts and terminology

2

4

5

Application

  • Specific reference to the business/case study and data

3

3

4

Analysis

  • Developed chains of reasoning (cause → effect → impact)

4

5

6

Evaluation

  • Weighing arguments and making supported judgements

7

8

9

  • Evaluation carries the most marks in every version. Most students lose marks here by describing facts, asserting a view without reasoning, or saving all judgement for the final sentence.

Levels of response

  • Examiners don't mark point-by-point - they read the whole answer and decide which level it best fits

    • The 16-mark question uses 4 levels; the 20- and 24-mark questions use 5

      • Top band (L4 on 16-mark, L5 on 20/24) — Precise, well-selected knowledge; well-developed analysis applied throughout; balanced arguments; judgements built on analysis with clear focus throughout

      • Level 4 (20/24 only) — Same qualities as top band, achieved less consistently

      • Level 3 — Either limited range with good depth or wide range with limited depth; judgements linked to analysis but lack balance

      • Level 2 — Limited range and depth; mainly descriptive; judgements with weak links to analysis

      • Level 1 — Isolated or imprecise knowledge; little analysis; judgements based on assertion

  • The key difference between Level 3 and the top bands is balance and sustained evaluation

    • Top answers build judgement throughout, not just in the final paragraph.

How to structure an evaluate answer

  • There is no single formula, but a strong evaluate answer will:

Flowchart with five arrows: open with a clear position; develop 2-3 arguments in favour; develop 2-3 counter-arguments; evaluate; conclude with judgement.
  1. Open with a clear position — identify the key issue and signal the approach

  2. Develop 2–3 arguments in favour — each as a chain of analysis applied to the business

  3. Develop 2–3 counter-arguments — with equal rigour; don't dismiss the other side

  4. Evaluate throughout — weigh arguments as they are made, not only at the end

  5. Conclude with a supported judgement — a direct, reasoned answer to the question based on the strongest evidence

Format-specific notes

  • 16-mark

    • 4–5 well-developed paragraphs with a clear conclusion; build evaluation into every paragraph

  • 20-mark

    • 5–6 paragraphs; explicitly calculate or interpret the appendix data, don't just mention it

  • 24-mark

    • 5–6 paragraphs with a defended position; reference the case study business but also draw on wider business examples (small vs large, public vs private, profit vs social enterprise) and link across different areas of the specification

Worked Example

Nari

Nari is a mobile phone manufacturer based in Asia. Although its brand name is not as strong as the Apple iPhone, Nari’s phones sell at much lower prices, which make them competitive. Nari adds new features to its phones and develops new models every few months. The company has an objective of 95% of sales from products launched in the last year. It has relatively low profit margins but high sales volumes.

To win business, Nari promises the retailers that sell its phones a lead time of 48 hours; any delay results in a major discount for the retailers on the products they have ordered.

To achieve low prices and still be profitable, the company focuses on being more efficient than its rivals. The company has a ‘just-in-time' approach to manufacturing. It has a global supply chain with hundreds of different component suppliers based in more than 50 countries. These components are delivered using a variety of transportation methods every few hours from all over the world to its assembly factories in China.

Some of Nari’s suppliers have factories based in emerging economies. The managers of a number of these suppliers use Taylor’s motivation theory to motivate their employees.

The company invests heavily in projects to help local communities where it is based. It contributes some of its profits every year to charities and provides significant finance for initiatives to protect the environment.

Nari has recently experienced protectionism in its European markets as governments have limited the number of phones it can sell in their countries.

Regional breakdown of Nari’s global sales in 2019

%

USA

5

Asia

55

Europe

30

Rest of the world

10

The managers of a number of Nari’s suppliers use Taylor’s motivation theory when motivating their employees.

To what extent do you think using Taylor’s theory would be a good way for all businesses to motivate their employees?

[16 marks]

Four colourful words on pastel backgrounds: "Knowledge" in yellow, "Application" in blue, "Analysis" in pink, "Evaluation" in green.
Highlighted text summarises Taylor’s theory on worker motivation and its application to Nari’s suppliers in emerging economies, focusing on efficiency and risks.
Handwritten text discussing Taylor's and Herzberg's motivational theories in business, with pastel highlights and annotations on the right emphasising key points.
Handwritten text discussing economic contexts' impact on motivational strategies, with highlighted sections and notes on contrasting emerging and developed economies.
Highlighted text explains Taylor's theory's suitability for Nari's suppliers versus Apple; commentary provided on fit for different business models.

Examiner Tips and Tricks

Common reasons students lose marks

  • Describing instead of analysing — saying "Wildroots could expand capacity" is description; showing why it would matter for profit, risk or the workforce is analysis

  • Asserting a view"Wildroots should accept the contract" is not evaluation; giving a reason based on the strongest evidence is

  • Ignoring the data — especially in 20-mark questions; failing to engage with the appendix costs application marks

  • One-sided answers — even if a conclusion is clear, top marks require genuine engagement with the other side

  • Generic responses — particularly in Paper 3; every point must connect to the case study business

Tips for success in evaluate questions

  • Plan before you write

    • Decide two or three points on each side, note the data you will use, and settle on your conclusion before you begin

  • Use signpost phrases to signal evaluation clearly

    • "However...", "On the other hand...", "The extent to which this matters depends on...", "A more significant factor is..."

  • In 24-mark questions, use phrases such as "For a small business like Wildroots..., whereas for a large multinational..." to show synoptic thinking

  • Write your conclusion last

    • Make sure it directly answers the question with a clear, supported view

    • Sitting on the fence rarely reaches Level 4 or 5

  • Reread the question before you start your conclusion

    • Check your answer is focused on what was actually asked, not just the topic in general

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Reviewer: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.