Motivating Employees (AQA GCSE Business): Flashcards

Exam code: 8132

1/15

0Still learning

Know0

Cards in this collection (15)

  • Define motivation.

    Motivation is the inner desire or willingness that drives a person to take action and achieve a specific goal or outcome.

  • How does a motivated workforce affect labour turnover?

    Motivated employees are more likely to stay with the business, so labour turnover is lower and there is less need for costly recruitment and training.

  • True or False?

    Motivated employees tend to take fewer sick days.

    True.

    Motivated employees take pride in their work, so they are more reliable: they arrive on time, meet deadlines and take fewer sick days.

  • Define financial incentives.

    Financial incentives are rewards or payments given to employees in return for their labour or improved performance.

  • Define commission.

    Commission is a percentage of sales revenue paid to workers who sell products or services.

  • In some businesses, employees are paid _________ for each item they produce.

    In some businesses, employees are paid piece rates for each item they produce.

  • Define bonus.

    A bonus is an additional payment given to staff for achieving specific goals or exceeding performance expectations.

  • True or False?

    Promotion is not a financial incentive, because it is about responsibility rather than money.

    False.

    Promotion counts as a financial incentive. It brings a higher level of responsibility, and higher pay is usually offered to reflect this.

  • How does profit sharing motivate employees?

    Employees receive a proportion of the business's profits, so they are motivated by the chance to benefit from its overall success.

  • Why might fringe benefits motivate employees to work hard?

    Employees work hard to keep their job and the extra benefits that come with it, such as a company car, private healthcare or gym membership.

  • Define non-financial incentives.

    Non-financial incentives are rewards that are not directly related to money, such as recognition, praise or job satisfaction.

  • Define autonomy.

    Autonomy means giving staff the authority and resources to make decisions and take action without first receiving management approval.

  • What does job enrichment involve?

    Job enrichment involves adding more challenging or meaningful tasks to a job, which makes staff feel more motivated and engaged.

  • __________ involves moving staff between broadly similar but varied roles in the business.

    Job rotation involves moving staff between broadly similar but varied roles in the business.

  • How can a democratic management style improve motivation?

    Democratic managers involve workers in decisions, and workers who feel they have a say are likely to be more engaged at work.

Sign up to unlock flashcards

or