Technology (AQA GCSE Business): Flashcards
Exam code: 8132
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Define ICT systems.
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Cards in this collection (14)
Define ICT systems.
ICT systems are the computers and communications technologies that are widely used in businesses.
How does technology that allows remote working benefit a business?
Although employees need IT equipment to work from home, the business can enjoy significantly reduced operating costs.
How does automating design and production help a business compete?
Products can be developed quickly, allowing them to reach the market before those of rivals.
True or False?
Data collected from online interactions can be used to inform product development and marketing decisions.
True.
Businesses can collect and organise vast amounts of data from online interactions and use it to shape product development and marketing decisions.
Define e-commerce.
E-commerce is the trade of goods and services over the internet.
How do online platforms help small businesses sell online?
They provide infrastructure and an online marketplace, so small businesses can reach a wide audience without investing in their own distribution infrastructure.
True or False?
Online sales only started to grow because of the COVID-19 pandemic.
False.
The proportion of retail sales made online has been increasing steadily since the mid-2010s. Its growth accelerated during the pandemic.
How can dynamic pricing benefit a business that sells online?
Dynamic pricing allows the business to maximise profit during periods of high demand.
Selling online is less suitable for businesses selling _______________.
Selling online is less suitable for businesses selling personal services.
True or False?
Selling online reduces the level of competition a business faces.
False.
Competition increases because customers can easily shop around, compare prices and switch brands.
Define digital communication.
Digital communication is the use of electronic devices to transfer information.
How do chatbots help a business serve its customers?
Chatbots provide prompt customer service assistance, such as dealing with complaints, issuing refunds and tracking deliveries. This reduces the need for call centre staff and can cut wage costs.
_______________ allows meetings with remotely employed workers, reducing the need for them to commute.
Videoconferencing allows meetings with remotely employed workers, reducing the need for them to commute.
How do email and online ordering systems improve communication with suppliers?
They speed up the purchasing process and create a record of communication. This can reduce lead times and lead to better relationships with suppliers.
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