Segmentation (AQA GCSE Business): Flashcards

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  • Define market segmentation.

Cards in this collection (14)

  • Define market segmentation.

    Market segmentation is when a single market is divided into groups, each of which has distinct customer preferences.

  • Why is targeting a market segment an efficient use of the marketing budget?

    Marketing efforts are aimed at the customers who are most likely to be interested in the product, so less money is wasted.

  • Satisfied customers in a segment are likely to be loyal and _______ the brand to other, like-minded customers.

    Satisfied customers in a segment are likely to be loyal and recommend the brand to other, like-minded customers.

  • What can a business choose once it has identified suitable market segments?

    It can choose an appropriate targeting strategy, such as aiming at one segment, several segments or the mass market.

  • True or False?

    A business can use more than one way to segment the same market.

    True.

    Businesses often combine different ways of segmenting a market, for example by income, health-consciousness and family needs.

  • Why do businesses segment markets by age?

    Different age groups are likely to have different interests, influences and spending power.

  • True or False?

    As populations age, spending on specialist services such as personal care and single-person travel has fallen.

    False.

    As populations age, spending on these specialist services has increased significantly.

  • How can a customer's location affect what they buy?

    Customers' needs relate to their surroundings. For example, city-dwellers are more likely to buy small, electric vehicles, while people in the countryside tend to prefer larger, all-terrain vehicles.

  • Customers in warmer countries make different purchasing decisions from those living in cooler ______.

    Customers in warmer countries make different purchasing decisions from those living in cooler climates.

  • Why do businesses segment markets by income?

    Customers with different incomes make different lifestyle choices, so some products are aimed at high-income customers and others at customers with limited budgets.

  • True or False?

    Everyone within a market segment will behave in the same way.

    False.

    Not everyone within a segment behaves in the same way, and consumers can belong to several segments at the same time.

  • How does segmentation help a business adapt its products?

    Products and marketing activities can be altered to meet the different needs of different groups of consumers and targeted more precisely.

  • Why can segmenting a market be costly?

    Segmentation requires more detailed market research, which can be expensive to carry out.

  • A segment may be identified but be too small and __________ to cater for.

    A segment may be identified but be too small and unprofitable to cater for.

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