1
20 marks
Re-read Text C, The new job, in the insert and then answer Question 4.
4 You are Edgar. That night you write the report that your boss has asked for about the work the Meet and Greet team do. In your report you should:
explain what the role of meeting and greeting passengers involves at present
evaluate potential problems for both Meet and Greet staff and passengers
suggest how the experiences of both passengers and Meet and Greet staff could be improved.
Write the words of the report.
Base your report on what you have read in Text C, but be careful to use your own words. Address each of the three bullet points.
Write about 250 to 300 words.
Up to 10 marks are available for reading and up to 10 marks for writing.
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