Leadership (A Level) (Cambridge (CIE) A Level Business): Flashcards
Exam code: 9609
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Define leadership.
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Cards in this collection (28)
Define leadership.
Leadership is having a vision, sharing that vision with others and providing direction so they work towards a common goal.
True or False?
Every leader in an organisation holds a management role.
False.
Not all leaders have a management role, and staff may follow a manager's direction without being truly inspired.
How are directors appointed?
Directors are elected by shareholders at the annual general meeting.
What is the role of a supervisor?
A supervisor is directed by managers and leads the day-to-day performance of a team to achieve its goals.
Employee _____________ are chosen by their peers to act on their behalf when raising concerns with managers.
Employee representatives are chosen by their peers to act on their behalf when raising concerns with managers.
How can a business gain the support of informal leaders?
It can appoint them to management positions or take steps to involve and reassure them, which helps gain employees' trust and buy-in.
What does adaptability mean as a quality of a good leader?
An adaptable leader responds swiftly to change, amends their course when needed and embraces new opportunities and challenges.
A leader with the ability to _____ is data-informed and can break down complex problems to identify their root causes.
A leader with the ability to analyse is data-informed and can break down complex problems to identify their root causes.
True or False?
Good leaders keep trying even after they have experienced failure.
True.
This quality is resilience: good leaders have the confidence to get input from others and regroup if necessary.
Define emotional intelligence.
Emotional intelligence is an individual's ability to understand and manage their own emotions and feelings, as well as those of others.
Define self-awareness.
In Goleman's framework, self-awareness is the ability to read and understand your own emotions and recognise their impact on others.
Which skills can be developed under social awareness in Goleman's framework?
The skills of social awareness are empathy, organisational awareness and service.
True or False?
In Goleman's framework, self-management means managing the emotions of others.
False.
Self-management is a leader's ability to manage their own actions, thoughts and feelings in flexible ways to achieve goals.
Define relationship management.
In Goleman's framework, relationship management is the ability to use your own emotions, the emotions of others and the context to manage interactions successfully.
What do leadership theories try to explain?
They explain how some people become great leaders and why some leadership styles are effective.
Define trait theory.
Trait theory suggests that great leaders are born, not made, with natural personality traits and physical attributes that give them the potential to lead.
True or False?
People with natural leadership traits need no further development to succeed.
False.
Natural talents must be developed, and the individual must learn to apply leadership techniques to be successful.
Why is the born-leader view of leadership now seen as dated?
It emphasises typically masculine characteristics, such as height and appearance.
Define behavioural theory.
Behavioural theory suggests that individuals can learn the behaviours that make them effective leaders, through effort, observation and experience.
Communication and empathy are examples of ___ skills that leaders can develop over time.
Communication and empathy are examples of human skills that leaders can develop over time.
What kind of abilities are conceptual skills in leadership?
Conceptual skills are abilities such as problem-solving and spotting opportunities.
Define contingency theory.
Contingency theory suggests that effective leadership depends on the specific situation, so a leader may be effective in one situation and ineffective in another.
What leadership approach may complex or safety-critical tasks require?
They may require an autocratic approach, whereas creative projects may be led more effectively by a participative leader.
True or False?
Large teams may need greater supervision and direction than smaller teams.
True.
The size and composition of the team affects which style works best, and highly-skilled teams may benefit from a less formal approach.
According to power and influence theories, what gives leaders power over subordinates?
Leaders gain power from their expert knowledge, personal charm and formal hierarchical position.
Transactional leaders use a system of _____________________ as motivators to maximise team performance.
Transactional leaders use a system of rewards and punishments as motivators to maximise team performance.
When is transformational leadership most appropriate?
Transformational leadership is most appropriate when a business is undergoing periods of change.
What do leaders who drive change focus on instead of day-to-day management?
They focus on cultural change and the "bigger picture", inspiring others and "selling" the business vision.
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