Decision-Making Techniques (Edexcel A Level Business): Exam Questions

Exam code: 9BS0

2 hours12 questions
1
4 marks

Read the following extracts (E to H) (opens in a new tab) before answering

Innocent Drinks has constructed the network diagram below to plan the launch of a new line of smoothies. Each number represents how many days each activity is estimated to take

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Using the data in the network diagram above, calculate the Earliest Start Times (EST) and Latest Finishing Times (LFT) for each activity and identify the critical path.

2
4 marks

Read the following extracts (A to D) (opens in a new tab) before answering

For people in developing countries, purchasing a pair of VisionSpring glasses may be considered as an investment

Using the data in Extract B, calculate the average rate of return from purchasing a pair of glasses. You are advised to show your working.

3
4 marks

Read the following extracts (A to C) (opens in a new tab) before answering

Tended Ltd has constructed the decision tree below to help it decide whether to develop a new smartwatch or launch a new marketing campaign

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The net gain for the new smartwatch is £1.3 million

Using the data in the decision tree, calculate the net gain for the marketing campaign. State your answer to two decimal places. You are advised to show your working.

4
4 marks

Read the following extracts (E to H) (opens in a new tab) before answering

The Chief Executive has calculated the new bathroom project will not meet its payback target of three years

Using the data in Extract F, calculate the difference in the payback period compared to the Chief Executive’s target. You are advised to show your working.

5
4 marks

Read the following extracts (E to G) (opens in a new tab) before answering

Explain one limitation of quantitative sales forecasting for Zara

6
4 marks

Read the following extracts (E to H) (opens in a new tab) before answering

Using the information in Extract F, calculate the three period moving averages for the percentage of rooms occupied for the periods March to May and June to August to two decimal places, stating the difference between these moving averages. You are advised to show your working.

1
10 marks

Read the following extracts (E to H) (opens in a new tab) before answering

Buy it Direct’s new Operations Director is in charge of installing a new IT system for the warehouses. This project must be completed within 45 weeks. The Operations Director has produced the following network diagram:

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Activity A: Identify problem

Activity B: Consult with software supplier

Activity C: Recruit staff

Activity D: Staff training

Activity E: Discuss IT solution

Activity F: Order equipment from suppliers

Activity G: Implementation and testing

Assess the limitations of using Critical Path Analysis (CPA) to manage the installation of the new IT system.

2
8 marks

Read the following extracts (E to H) (opens in a new tab) before answering

Assess two limitations for Buy It Direct of carrying out investment appraisal before setting up the new bathroom division

3
8 marks

Extract A

Universal Music Group

Universal Music Group (UMG) is the world's largest music label, responsible for producing and distributing music. It has the largest market share, with 33.90%, followed by Sony Music Entertainment with 26.91%, Indies with 23.21% and Warner Music Group with 15.98%

UMG's artists include American and British acts: Taylor Swift, Kendrick Lamar, Elton John, and Sabrina Carpenter. UMG receives a proportion of each artist's sales of music.

In 2024 its revenue increased by 14.4%, helped by the strong sales for The Tortured Poets Department by Taylor Swift. In the UK alone the album has moved 255,515 copies on physical formats.

However, the potential of Artificial Intelligence (AI) to use artist material owned by UMG and TikTok's global influence on music consumption, provide challenges to UMG.

(Source: adapted from https://www.universalmusic.com and https://www.musicbusinessworldwide.com)

Extract B

Rough Trade Records

Rough Trade is an independent record store, with 7 shops in cities including London and Liverpool.

Its owners are happy to remain small. They avoid locating in areas that already have a strong independent record shop, so as not to create competition for that store. The owners recognise that there are probably 5 or 6 cities where it could open a new Rough Trade record store.

For the year ending December 31, 2022, Rough Trade’s Sales Revenue was £14 348 884, Gross Profit of £5 210 500, and Operating Profit was £528 330. Rough Trade’s cost of sales and operating expenses both increased significantly during 2022.

Rough Trade pay its staff well above the minimum wage. It makes sure its staff have a good working environment and have the support they need to give great customer service. It also paid out a profit bonus to all staff.

Rough Trade increased its share of the UK market for vinyl to 8.4% (up from 7%). Sales of books and turntables also increased.

(Source: adapted from https://www.musicweek.com)

Extract C

Emerging markets and the global music industry

The music industry's focus has slowly moved towards emerging markets. Labels such as UMG brought Western music influences into these markets through international marketing of global artists. However, regional scenes and local artists are taking on global sounds. K-pop, Reggaeton and Afrobeats are examples of this influence. Sales of artists, such as Tiara Andini in Indonesia and Chris Mj in Chile, are expected to grow.

Emerging markets are vital for streaming services and major labels. Spotify and Apple Music were late to realise the potential of emerging markets. This allowed local streaming services such as JioSaavn in India to provide local consumers with easier access to local music. It also enabled local artists to find new opportunities to become superstars in their home markets. These local streaming services lack a global presence, but successfully focus on regional music.

European and North American artists who are looking for global relevance are turning to local sounds and cultures to differentiate their music.

(Source: adapted from https://www.midiaresearch.com)

Using SWOT analysis, assess two threats to Universal Music Group (UMG).

1
20 marks

Read the following extracts (A to D) (opens in a new tab) before answering

Live the Adventure Ltd is deciding whether to expand its existing operations or to offer winter activity holidays in Europe in order to grow

Using the data in Extract D, calculate the values of A, B, C and D and, using other non-financial information, evaluate these two options.

Recommend which one of these two options Live the Adventure Ltd should choose in order to grow.

2
20 marks

Read the following extracts (E to H) (opens in a new tab) before answering

Using the data in Extracts E to H, Payback and NPV investment appraisal methods, evaluate Plan A and Plan B expansion plans and recommend which one might be better for Northfield Cycles.

3
10 marks

Extract A

Aurelia Kitchens Ltd

Aurelia Kitchens Ltd is a privately owned UK manufacturer of premium fitted kitchens. The business designs, manufactures and installs kitchens for domestic customers across the UK. Aurelia positions itself as a high-quality brand, competing on design, durability and customer service rather than low prices.

Aurelia Kitchens Ltd was founded in 2008 by two former furniture designers. The business operates from a single manufacturing site in the West Midlands and employs 165 people. Aurelia sells its kitchens through a network of 12 UK showrooms, all owned by the business.

Demand for fitted kitchens increased during 2020 and 2021, as more people invested in home improvements. Aurelia experienced strong sales growth during this period and expanded its workforce by recruiting additional skilled production workers and installation teams.

Aurelia's management team believes that long-term growth will depend on improving productivity at its factory and making strategic investment decisions to support future demand.

Extract B

Employment and productivity at Aurelia Kitchens Ltd

Table showing production data for 2021 and 2022: workers increased from 92 to 108, kitchens from 4,600 to 5,100, costs rose from £29,500 to £31,200.

Aurelia's managers are reviewing labour productivity and unit costs. Some experienced workers have raised concerns that recent recruitment has reduced average skill levels on the factory floor, increasing the need for supervision and training.

Extract C

Investment options under consideration

Aurelia is considering investing in new computer-controlled cutting and assembly machinery. The machinery would automate several stages of the production process and reduce reliance on manual labour.

The proposed investment would cost £2.4 million and is expected to last five years, with no residual value. Forecast cash inflows from the investment are shown below.

Table showing forecast net cash inflow over five years: £620k, £650k, £670k, £680k, and £700k for years 1 to 5, respectively.

Aurelia's management uses a discount rate of 9% when appraising investment projects.

Table showing discount factors by year: Year 0 is 0.917, Year 1 is 0.842, Year 2 is 0.772, Year 3 is 0.708, Year 4 is 0.650, Year 5 is 0.596.

Extract D

Growth strategy

Aurelia's sales director has suggested expanding into the European market, beginning with Ireland and the Netherlands. This would involve exporting kitchens manufactured in the UK and working with local installation partners.

However, some directors favour focusing on the UK market and increasing capacity at the existing factory. They argue that exporting would increase complexity, currency risk and delivery times, potentially damaging Aurelia's reputation for customer service.

The directors must decide which growth strategy is most suitable for Aurelia over the next five years.

Using the data in Extract C, assess whether Aurelia Kitchens Ltd should invest in the new computer-controlled machinery.