Exam code: 7132
Syllabus Edition
First teaching 2023
Last exams 2027
Statement 1: 'A hard HRM approach treats employees primarily as a resource to be managed as efficiently as possible.'
Statement 2: 'Employee engagement is a non-financial human resource objective.'
Read statements 1 and 2 and select the correct option below.
Statement 1 is true. Statement 2 is true
Statement 1 is true. Statement 2 is false
Statement 1 is false. Statement 2 is true
Statement 1 is false. Statement 2 is false
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The table below shows the two different management styles used by managers in four companies.
Company | Management styles |
A | ‘Country club’ and ‘Impoverished’ |
B | ‘Produce or perish’ and ‘Team leader’ |
C | ‘Produce or perish’ and ‘Impoverished’ |
D | ‘Country club’ and ‘Team leader’ |
Which company is most likely to use a soft human resource management approach?
Company A
Company B
Company C
Company D
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Kelsall Care employs 240 staff but has never set a formal human resource objective. Its managing director says the business simply recruits whenever someone leaves.
Explain one benefit to Kelsall Care of setting human resource objectives.
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Tarleton Engineering has an ageing workforce, with a third of its senior engineers due to retire within five years.
Explain which human resource objective would be most appropriate for Tarleton Engineering.
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Barrowden Logistics employs most of its warehouse staff on zero-hour contracts and has a labour turnover rate of 58%. It is considering moving towards a soft human resource management approach.
Explain how moving to a soft human resource management approach would affect Barrowden Logistics.
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Hetherstone Retail has set a human resource objective of reducing labour turnover from 31% to 18% within two years.
Analyse the value to Hetherstone Retail of setting this objective.
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Aldbourne Foods has set itself three human resource objectives for the coming year: raising employee engagement, increasing workforce diversity, and reducing the number of employees by 8%.
Analyse the potential conflict between these objectives at Aldbourne Foods.
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A business changes its human resource management (HRM) approach from hard HRM to soft HRM.
To what extent is this change guaranteed to increase the motivation of all employees?
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Analyse how employing a more diverse workforce might increase the profit of a business.
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Read the case study in the Insert.
KMH plc uses a soft approach to Human Resource Management. Using the information provided, assess whether KMH plc should change its approach to Human Resource Management to help boost its profit.
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