6.1 Human Resource Objectives (AQA A Level Business): Flashcards
Exam code: 7132
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Define human resource (HR) objectives.
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Cards in this collection (13)
Define human resource (HR) objectives.
Human resource objectives are clear targets that help a business plan and manage its workforce more effectively.
Give two benefits of setting HR objectives.
They improve business performance and support strategic planning (they also enable measurement and control, and reassure investors and senior leaders).
How do HR objectives enable measurement and control?
Progress can be tracked using HR metrics such as staff turnover or engagement levels.
Define employee engagement (as an HR objective).
Employee engagement means boosting employees' enthusiasm and involvement in their work.
Define talent development.
Talent development means growing employees' skills to prepare them for more senior roles.
Which HR objective aims to build a workforce with a range of backgrounds and perspectives?
Diversity.
Define soft HRM.
Soft HRM treats employees as valuable long-term assets, emphasising motivation, engagement and development.
Define hard HRM.
Hard HRM treats employees as a resource to control and minimise costs, focusing on efficiency, short-term contracts and minimal involvement.
Soft HRM is often linked to what workforce outcomes?
Higher staff retention and job satisfaction.
Hard HRM is often linked to what workforce outcomes?
Lower labour costs but higher labour turnover.
Under HRM, employees are treated as valuable long-term assets to be developed.
Under soft HRM, employees are treated as valuable long-term assets to be developed.
True or False?
Most businesses use only one pure HRM approach.
False.
Most businesses combine elements of both soft and hard HRM, depending on their strategy, budget and industry.
Which business is cited as applying soft HRM by giving employees a stake and a voice?
The John Lewis Partnership.
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