Exam code: 4IT1
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Name the three biggest impacts of the internet on employment.
A change in skills requirements, new job opportunities and job losses.

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How has automation changed the skills employers look for?
There is a shift in the need for particular skill sets, so employees must be adaptable, with a focus on problem solving and critical thinking rather than tasks that can now be automated.
Name three soft skills that have grown in importance.
Effective communication, collaboration and lifelong learning.
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Name the three biggest impacts of the internet on employment.
A change in skills requirements, new job opportunities and job losses.
How has automation changed the skills employers look for?
There is a shift in the need for particular skill sets, so employees must be adaptable, with a focus on problem solving and critical thinking rather than tasks that can now be automated.
Name three soft skills that have grown in importance.
Effective communication, collaboration and lifelong learning.
Name four new job areas created by the internet.
Cyber security, data science, artificial intelligence and machine learning, digital marketing and cloud computing.
What does someone working in data science do?
They analyse data and extract insights, which requires programming knowledge.
Name three areas of work within digital marketing.
Content creation, search engine optimisation (SEO) and social media marketing.
Why might the internet lead to job losses?
Employees who do not improve their skills may not have the skills required for new work, and if they are unwilling to retrain this may lead to job losses.
Define working practices.
Working practices are the ways in which a person goes about completing a task as part of their job.
What does collaborative working mean?
Employees can work on the same project or task at the same time, in real time, working together remotely.
Remote collaboration allows employers to choose employees from a much wider pool.
Remote collaboration allows employers to choose employees from a much wider talent pool.
Give three advantages of collaborative working.
Efficiency, since tasks are completed more quickly; knowledge, from shared skills and experience; creativity, from other perspectives and team problem solving; and morale, from building team spirit.
Give three disadvantages of collaborative working.
Co-ordination is hard, since organising meetings and keeping people aligned is difficult; personality clashes can hinder progress; and contribution may be unequal between members.
What does flexible working mean?
Employees can work when it suits them, deciding the hours they work or working from home, and the internet also makes working on the move an option.
Give three advantages of flexible working.
A better work life balance, since work can be scheduled around personal commitments; higher productivity, since people work when they feel most productive; and fewer sick days.
True or False?
Flexible working makes supervising and monitoring employees easier.
False.
Management is one of its disadvantages — supervising and monitoring employees can be more difficult, alongside weaker communication and isolation from the social side of an office.
What kind of information can individuals keep up to date with online, and when?
Individuals can keep up to date with news, sport and weather information 24 hours a day.
How does the availability of internet content compare with television and radio?
Television and radio are broadcast at set times, while the internet offers 24/7 availability.
How does the choice of content on the internet compare with television and radio?
Television and radio have a limited number of channels, while the internet offers millions of channels.
Who decides what content appears on television and radio, compared with the internet?
On television and radio editors decide on content and it is held to a standard, while internet content is not always edited and not always held to any standards.
How does the reach of television and radio compare with the internet?
Television and radio are only available within range of a transmitter, while the internet can be accessed from anywhere with a connection.
Some internet content is not openly available everywhere because it is .
Some internet content is not openly available everywhere because it is geo-restricted.
Name four new ways of learning the internet has made possible.
Virtual learning environments (VLEs), social learning, gamification and virtual reality (VR).
What does a virtual learning environment provide?
A VLE provides online support from teachers and students.
What does gamification do for learning?
Gamification makes learning engaging and interactive, promoting knowledge retention.
What does virtual reality offer a learner?
VR gives immersive experiences, bringing abstract concepts to life.
Name three types of on-demand content the internet gives access to.
Streaming of movies, television and music.
True or False?
Information published on the internet is always edited and held to a standard.
False.
Internet content is not always edited and not always held to any standards, unlike television and radio where editors decide on content.
Define social interaction.
Social interaction is communication with and reaction to others, and the internet has given users different ways to participate socially.
Name four ways the internet allows people to interact socially.
Online gaming, video, instant messaging, social networking, and online spaces for work and learning.
How does online interaction help people who feel isolated?
It provides social support and a sense of belonging, which is important for people who feel isolated or struggle with mental health.
Give two further arguments in favour of online social interaction.
Connection and community, since users connect with people who share their interests regardless of location; expression, since platforms give space to explore yourself freely; convenience, since it needs no travel and works 24/7; and social change, since it is a powerful tool for activism and raising awareness.
How can algorithms make online interaction harmful?
Algorithms can limit exposure to diverse perspectives and help spread misinformation.
Why can social comparison online damage mental health?
Users are constantly comparing themselves to others, which can lead to low self esteem and poor mental health.
Give two further arguments against online social interaction.
Privacy concerns over where shared data is kept and who has access; distraction, since notifications hinder productivity; and addiction, since too much interaction can be addictive.
Define cyberbullying.
Cyberbullying is using the internet to send text, images or multimedia in order to upset or embarrass someone.
Give three forms cyberbullying can take.
Hurtful messages, distributing upsetting images, and preventing participation in online events or discussions, which isolates the victim.
True or False?
The anonymity of the internet means cyberbullies cannot be traced.
False.
Cyberbullies can feel protected by the apparent anonymity of the internet, but most online communication is easily monitored.
Why is cyberbullying more damaging than bullying that happens offline?
It can spread very quickly and to more people.
Why has access to online goods and services reduced physical activity?
People do not need to leave the comfort of their houses, which has negative effects on their health and wellbeing.
Name three health effects of reduced physical activity.
An increased risk of chronic diseases, musculoskeletal problems, a weakened immune system, metabolic issues and increased blood pressure.
Reduced physical activity harms wellbeing through increased anxiety and depression, lower energy levels and poor quality.
Reduced physical activity harms wellbeing through increased anxiety and depression, lower energy levels and poor sleep quality.
Where did workers traditionally have to go to access computer systems?
Workers traditionally accessed computer systems from an office environment, which is a centralised approach.
Why did common office hours such as 09:00 to 17:00 develop?
They developed to facilitate access to the centralised computer systems that workers needed.
What change in digital devices made working from home possible?
Digital devices became cheaper and more powerful, so they were increasingly used at home.
Working from home is a approach, rather than the traditional centralised one.
Working from home is a decentralised approach, rather than the traditional centralised one.
Name three things a digital device at home lets a worker do.
Run a range of software, access the internet, and access online systems and applications.
Give three benefits to an organisation of employees working from home.
It can attract a talented, motivated workforce, employ from a wider location including internationally, remove the need to buy or rent office space, remove commuting and lateness, and workers may work more effectively.
Give three drawbacks to an organisation of employees working from home.
Concerns about data security, it is more difficult to manage and support employees, employees might not work as hard, and there are complications with payroll for workers in different countries.
Give three benefits to an employee of working from home.
No travel to work, which means less stress and saves money; more time working or resting; the ability to work at a time to suit them; fewer distractions; a comfortable environment; the chance to organise work around social or family commitments; and no uniform or business clothes to buy.
Give three drawbacks to an employee of working from home.
Distractions at home from family and leisure activities, a lack of social interaction, and feeling disconnected from the company.
Why does the internet always being available benefit a home worker?
Because it is always available, they can work at times suitable to them.
How does collaborating online positively affect a home worker?
It lets them share expertise, reduce the time to complete a task and share the workload.
Why does access to a wider range of sources help a home worker?
It allows them to make better decisions.
True or False?
Working from home is a benefit to employees only, not to the organisation.
False.
It benefits both — organisations save on office space and can recruit internationally, while employees save travel time and gain flexibility.
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