Businesses in the UK Biscuit Retail Market (Edexcel A Level Business): Revision Note

Exam code: 9BS0

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

Updated on

Multinationals in the UK biscuit market

  • The UK biscuit market is dominated by a relatively small number of large multinational businesses

    • There is a wide range of biscuit brands available to consumers

    • Ownership of these brands is concentrated among a handful of global food companies

    • These large firms hold significant market power, particularly when negotiating with supermarkets and securing shelf space

    • Competition is intense, especially in value and family biscuit categories

Top multinationals in the UK biscuit market

Multinational business

Main UK biscuit brands

pladis (owned by Yıldız Holding)

  • McVitie’s, Digestives, Rich Tea, Jaffa Cakes, Hobnobs

Mondelēz International

  • Oreo, belVita, LU

Fox’s Burton’s Companies (FBC)

  • Fox’s, Maryland, Thomas Fudge’s

Lotus Bakeries

  • Lotus Biscoff, Trek, Nakd

Bahlsen Group

  • Bahlsen, Leibniz

  • These companies dominate supermarket shelves and benefit from:

    • Strong brand recognition

    • Large-scale production

    • National distribution across all major retailers

Case Study

pladis (McVitie’s)

Various McVitie's biscuit packages, including Digestives, Hobnobs, Blissfuls, Iced Gems, and Rich Tea, displayed against a white background.
  • pladis is the single most important multinational in the UK biscuit market, largely due to its ownership of McVitie’s

    • McVitie’s is one of the best-known and most widely purchased biscuit brands in the UK

    • It has a strong presence in almost every major supermarket and convenience chain

  • pladis uses McVitie’s heritage to defend its position in a mature and highly competitive market, where most households already buy biscuits regularly

Target markets

  • pladis targets a broad mass market but segments it carefully by occasion and need

    • Everyday biscuits, such as Digestives and Rich Tea

    • Indulgent treats, such as chocolate-coated biscuits

    • Younger consumers, through innovation and limited editions

  • Recent product launches have been designed to appeal to younger shoppers and social-media-led trends, including:

    • McVitie’s Hot Honey limited edition

    • Expansion of Jamaica Ginger into new flavour variants

Business objectives

  • Protect market leadership in everyday biscuits

  • Drive value growth through innovation

    • This is particularly important because sales volumes in sweet biscuits have fallen, even when sales value has increased.

  • Attract younger consumers who may snack less traditionally

Recent performance and market context

  • According to industry data reported by The Grocer:

    • Sweet biscuits grew by 2.6% in value, but volumes fell by 3.5% (17.1 million kilos)

    • This shows that growth is largely price-driven, not volume-driven

  • pladis has responded by focusing on:

    • Premium flavours

    • Limited editions

    • New formats, such as ice-cream-inspired biscuit ranges

Case Study

Mondelēz International

A collage of snack packaging including Oreo, Cadbury Creme Egg biscuits, belVita Sandwich, Cadbury Animals, Nibbly Fingers, and Choc Chip Cookies.
  • Mondelēz is a major multinational in the UK biscuit market through brands such as Oreo, belVita and LU

  • While it is better known for confectionery, biscuits are an important part of its wider global snacking range

Target markets

  • Younger consumers, particularly with Oreo

  • Health- and lifestyle-conscious consumers, with belVita

Business objectives and performance

  • Mondelēz focuses on:

    • Premium positioning, particularly with LU

    • Linking biscuits to specific consumption moments, such as breakfast or on-the-go snacking

  • The Grocer reports that:

    • Mondelēz’s LU biscuit range grew 12.1% in value and 12.7% in volume, following a redesign that emphasised premium quality and French heritage

Case Study

Fox’s Burton’s Companies (FBC)

A selection of British snack packaging: Wagon Wheels, Jammie Dodgers, Party Rings, Fish 'n' Chips, Maryland Cookies Minis, and Fox's Chocolate Orange Cookies.
  • FBC is a key multinational company in the UK biscuit market, owning Fox’s, Maryland and Thomas Fudge’s

  • It competes strongly in both mass and premium biscuit markets

Strategy and performance

  • FBC has argued that the UK biscuit market is not simply a race to the bottom on price

    • Instead, it has focused on premiumisation

    • It believes premium biscuits can still grow, even when consumers are cutting back elsewhere

  • The Grocer highlights:

    • Thomas Fudge’s has grown by over 200% year on year

    • Fox’s delivered 2% sales volume growth, despite market sales volume decline

Why multinationals dominate the UK biscuit market

  • Large multinational biscuit producers benefit from:

    • Economies of scale in production and distribution

    • Strong relationships with supermarkets

    • Ability to absorb rising costs and invest in innovation

    • Large marketing budgets to support brand visibility

Independents in the UK biscuit market

  • Independent biscuit businesses are typically small or medium-sized firms that are not owned by large multinational food companies

  • Unlike multinationals, independents usually do not compete on price, volume or national supermarket dominance

    • Instead, they focus on quality, tradition, craftsmanship and differentiation

  • Although independents account for a small share of total UK biscuit sales, they play an important role in:

    • premium and heritage biscuits

    • gifting and seasonal products

    • regional and local food markets

  • This means their impact is greater than their size suggests, particularly in higher-value segments

Market position of independents in the UK biscuit market

  • Independent biscuit businesses have limited presence in mainstream supermarket aisles

    • They lack the economies of scale needed to compete on price

    • They also face strong competition from own-label biscuits

  • However, independents remain resilient because they target different consumer needs

Where independent biscuit businesses compete best

Where independent biscuit businesses are weakest

  • In niches where consumers are:

    • less price sensitive

    • looking for quality, tradition or gifting

    • willing to buy from specialist retailers or online

  • They perform particularly well in:

    • Handmade and hand-finished biscuits, such as those sold for special occasions

    • Traditional British recipes, such as shortbread and butter biscuits

    • Premium gifting tins and boxes, especially at Christmas and Easter

  • In niches where consumers are:

    • Highly price sensitive, and prioritise low cost over quality or provenance

    • Looking for quick, everyday purchases, rather than special treats

    • Unwilling to switch retailers or pay a premium for biscuits

  • They are particularly weak in:

    • Impulse biscuit purchases that are dominated by familiar brands sold at tills and in promotions

    • Convenience retail,which favours fast-selling, widely recognised brands with reliable supply

    • Price-driven family biscuit segments which focus on value, multipacks and own-label options

Examples of independent UK biscuit businesses

Independent business

What makes them distinctive

Island Bakery

  • Organic biscuits, ethical sourcing, strong sustainability focus

Grandma Wild’s

  • Traditional recipes, heritage branding, gifting tins

Moores Biscuits

  • Handmade, family-run, premium biscuits

Williams Handbaked

  • Artisan biscuits, small-batch production

Cartwright & Butler

  • Premium biscuits and gifting, heritage branding

  • These brands are more likely to be sold in farm shops, garden centres, visitor attractions, delis and specialist food retailers and premium online gift stores

How independents compete

Craft, quality and heritage

  • Independent biscuit businesses often emphasise:

    • traditional baking methods

    • simple, recognisable ingredients

    • family-run or long-established business stories

  • This appeals to consumers who associate independents with authenticity and trust, especially when buying gifts

Premium pricing and value perception

  • Independents usually charge higher prices per pack, but justify this through:

    • better ingredients (for example real butter)

    • hand-finished products

    • attractive packaging for gifting

  • Consumers buying these biscuits are often:

    • older

    • higher income

    • purchasing for special occasions rather than everyday use

Resilience during the cost-of-living crisis

  • Biscuit sales have remained relatively resilient, even during periods of economic pressure, because they are seen as affordable treats

  • For independents:

    • some consumers cut back on eating out and choose affordable luxuries at home

      • premium biscuits especially benefit from this trade-off

    • gifting remains important, particularly at Christmas

  • This has helped many independents survive despite rising costs.

Case Study

Island Bakery

Three Island Bakery biscuit packages: Oat Crumbles, Orange Melts, and Lemon Melts. Each package features artistic designs and Scottish branding elements.
  • Island Bakery is a small UK biscuit producer based on the Isle of Mull

  • It specialises in organic biscuits and promotes strong environmental credentials

Target market

  • Ethically conscious consumers

  • Premium food shoppers

  • Customers buying gifts or treats rather than everyday snacks

Business objectives

  • Maintaining organic and ethical standards

  • Growing sales without compromising sustainability

  • Building a strong brand story linked to location

Strengths and challenges

  • Strength: strong differentiation through ethics and sustainability

  • Challenge: higher costs and limited ability to reduce prices

Case Study

Grandma Wild’s

Decorative tins and boxes of Grandma Wild's biscuits with floral designs, featuring Salted Caramel & Oat Biscuits and a Luxury Biscuit Assortment.
  • Grandma Wild’s is a long-established family business with roots dating back to the late 19th century

  • It is known for traditional British biscuits and heritage branding

Target market

  • Older consumers

  • Gift buyers

  • Customers who value tradition and nostalgia

Business objectives

  • Protecting the brand's heritage

  • Growing seasonal and gifting sales

  • Maintaining quality rather than mass production

Market position

  • The brand performs particularly well at Christmas, when gifting tins are popular

Case Study

Williams Handbaked

Variety of biscuit packaging including chocolate chip and shortbread in clear wraps, a black tin labelled ginger collection, and a glass jar of mini oat biscuits.
  • Williams Handbaked is an artisan biscuit maker based in Yorkshire, focusing on handmade biscuits produced in small batches

Target market

  • Premium biscuit buyers

  • Food enthusiasts

  • Customers shopping in farm shops and delis

Business objectives

  • Maintain craft production methods

  • Build reputation through quality and word-of-mouth

  • Avoid competing directly with large brands

Challenges

  • Rising ingredient and energy costs are a major issue, as prices cannot be lowered easily without damaging the premium image

Unlock more, it's free!

Join the 100,000+ Students that ❤️ Save My Exams

the (exam) results speak for themselves:

Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Reviewer: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.