Global Marketing by Confectionery Businesses (Edexcel A Level Business): Revision Note

Exam code: 9BS0

Lisa Eades

Written by: Lisa Eades

Reviewed by: Steve Vorster

Updated on

What is global marketing?

  • Global marketing refers to how businesses sell their products in multiple countries, adapting or standardising their marketing mix to suit different markets

    • Confectionery and biscuit businesses often operate internationally because growth in individual countries, such as the UK, is limited

  • Businesses must decide whether to:

    • use a standardised approach, keeping products and marketing similar worldwide

    • use an adapted approach, changing products and strategies for local markets

    • or use a mixed approach, combining global brands with local adaptation

Product strategies

  • Many confectionery and biscuit businesses sell global brands, but adapt their products to suit local tastes, cultures and consumption habits

    • This allows firms to benefit from strong global brand recognition while still appealing to consumers in different countries

  • A common approach is to keep the core product and brand identity the same, while making selective adaptations to improve local appeal

How products are adapted for different markets

  • Global businesses often keep:

    • the same brand name and logo

    • the same basic product format, such as a chocolate bar or biscuit

  • However, they may adapt specific features, including:

    • flavours, to reflect local preferences

    • sweetness levels, as tastes vary between regions

    • portion sizes, to match income levels and consumption habits

    • ingredients, to meet local regulations or dietary expectations

Examples

  • KitKat flavours vary by country, with unique flavours in Japan that reflect local tastes

  • Oreo uses the same core biscuit worldwide, but adapts flavours and fillings for different markets

A green Kit Kat Matcha package featuring a matcha whisk and a blue Oreo package with a peanut butter filling, side by side.
Different flavours of well-known brands target global markets
  • This allows firms to benefit from brand recognition while appealing to local consumers.

Pricing strategies

  • Pricing in global confectionery and biscuit markets varies significantly between countries

    • Businesses respond to local economic and competitive conditions rather than charge a single global price

    • Prices differ because of:

      • Income levels, as consumers in higher-income countries can afford higher-priced branded treats

      • Exchange rates, which affect the cost of importing ingredients and finished products

      • Taxes, including import duties, which increase prices in some markets

      • Local competition, including strong domestic brands and own-label products

Strategies in different markets

Type of market

Examples

Explanation

Developed markets

  • The UK, Western Europe and North America

  • Many confectionery and biscuit businesses use premium pricing

  • Consumers in these markets are often willing to pay more for:

    • trusted brands

    • premium ingredients

    • ethical or sustainable credentials

  • E.g. Ferrero Rocher and Lindt are priced significantly higher in the UK and Western Europe

    • Chocolate is often bought as a gift and consumers accept higher prices for perceived quality

Emerging markets

  • South America, Africa and the Middle East

  • Global firms are more likely to use penetration or value pricing to increase sales volumes and build market share

  • This is often achieved through:

    • smaller pack sizes, which lower the upfront price

    • simpler packaging

    • fewer premium features

  • E.g. Mars and Snickers are sold in smaller single-bar formats in lower-income markets to keep prices affordable

  • Oreo is often sold in small, low-priced packs in emerging markets to encourage trial and repeat purchase

  • By varying prices and pack sizes:

    • businesses can maximise revenue in high-income markets

    • remain competitive and accessible in lower-income markets

    • avoid pricing themselves out of local markets

Distribution (place) strategies

  • Confectionery and biscuits are fast-moving consumer goods that rely on wide availability and frequent purchase

    • A product is unlikely to succeed internationally if it is not easy for consumers to find and buy

  • Businesses must decide:

    • which retailers to supply, depending on the structure of each market

    • whether to sell through supermarkets, convenience stores or online

    • how to manage international supply chains, including transport, storage and reliability

Strategies in different markets

Type of market

Examples

Explanation

Developed markets

  • The UK, Western Europe and North America

  • Confectionery and biscuits are sold mainly through large supermarket chains and national convenience retailers

    • Brands such as Cadbury, Mars and Oreo are stocked by Tesco, Sainsbury’s, Asda and Morrisons

    • Convenience formats like Tesco Express and Sainsbury’s Local are important for impulse confectionery

    • Online grocery platforms, including supermarket websites, play a growing role

  • In these markets, strong relationships with major retailers are essential. Large multinationals benefit because they can:

    • guarantee high and reliable supply volumes

    • fund promotions and in-store displays

    • negotiate favourable shelf positions

Emerging markets

  • South America, Africa and the Middle East

  • Retail structures are often more fragmented, so global firms adapt their distribution strategies

  • Instead of relying mainly on supermarkets, businesses often sell through

    • small independent shops

    • kiosks and street retailers

    • local wholesalers and distributors

  • Global brands such as Mars and Nestlé use extensive local distribution networks to reach small retailers

  • Products are often sold in single units or small packs to suit local shopping habits

  • This approach helps brands reach a much wider customer base in countries where large supermarkets are less common

Promotion strategies

  • Promotion is often the most visible part of global marketing, but it is closely linked to the other elements of the marketing mix.

  • Approaches include:

    • Global advertising campaigns using the same brand message

    • Localised campaigns that reflect culture, language and values

Standardised global promotion

  • Many global confectionery and biscuit brands use standardised advertising campaigns that communicate the same core message worldwide

    • It reinforces a strong global brand identity

    • It reduces marketing costs

    • Businesses can ensure consistent messaging across markets

Examples

  • Brands such as Mars, Snickers and Oreo use similar logos, packaging and slogans in many countries

  • Oreo’s playful tone and visual identity are recognisable worldwide

Localised promotion

  • Other businesses adapt promotion to reflect local culture, language and values

    • This seen when

      • advertising uses local languages and humour

      • campaigns link to national festivals or traditions

      • products are promoted differently depending on how they are consumed locally

Examples

  • Chocolate brands adapt advertising around Christmas, Easter or Valentine’s Day in different countries

  • Promotional messages vary to reflect gifting traditions or family-focused occasions

Cadbury Celebrations Diwali ad with text: "Want to make your Diwali truly special?" showing an elderly man and a smiling young woman in festive attire.
An example of locally-adapted promotional activity

The role of social media and digital promotion

  • Social media has transformed global promotion by making it easier to run global campaigns with local targeting

  • Businesses can

    • use the same campaign idea worldwide

    • tailor content to specific countries or age groups

    • respond quickly to local trends

Examples

  • Confectionery brands use TikTok and Instagram to launch limited editions aimed at younger consumers

    • E.g. Mondelēz launched Oreo biscuits featuring Pokémon characters by promoting them heavily with short videos and challenges on TikTok and Instagram

Approaches to global marketing

Case Study

Mars – largely standardised global marketing

Various sweet treats including Maltesers, Snickers, Extra gum, M&M's, Celebrations, Galaxy Minstrels, Twix, Mars, and Bounty bars.
  • Mars, one of the world’s largest confectionery businesses, uses a largely standardised global marketing strategy, especially for its core chocolate brands

Product

Price

  • Products such as Mars, Snickers and Twix are sold worldwide with very similar recipes

  • Packaging and branding are consistent across countries

  • This creates strong global brand recognition

  • Prices vary by country due to income levels and taxes

  • However, Mars positions its brands as mainstream, affordable treats in most markets

Place

Promotion

  • Mars sells through:

    • major supermarkets

    • convenience stores

    • petrol stations

  • Its global scale allows it to secure shelf space in almost every market it enters

  • Uses globally recognisable slogans and branding

  • Advertising often focuses on universal themes such as hunger, energy or sharing

Advantages of Mars' approach

  • Mars’s global marketing approach helps it to benefit from economies of scale

    • Producing the same products in large volumes across many countries helps to reduce average production costs

    • This allows Mars to price its products competitively while maintaining profit margins

  • The company also benefits from strong global brand consistency, with familiar branding and messaging

    • These reinforce recognition and trust in different markets

Disadvantages of Mars' approach

  • This largely standardised approach may make Mars less responsive to local tastes and cultural differences

    • Competitors that adapt flavours, formats or marketing more closely to local preferences may be better placed to meet consumer needs

Case Study

Ferrero – adapted and premium global marketing

Assortment of Ferrero products including Ferrero Rocher, Kinder Bueno, Raffaello, Tic Tac, Mon Chéri, and Kinder Surprise in vibrant packaging.
  • Ferrero uses an adapted global marketing strategy, focusing on premium positioning and tailoring products to specific occasions and cultures

Product

Price

  • Kinder products are aimed at families and children

  • Ferrero Rocher is positioned as a premium gifting chocolate, especially at Christmas

  • Product focus varies by market and occasion

  • Ferrero uses premium pricing in many markets

  • Higher prices support a quality and gifting image

Place

Promotion

  • Products are widely available in supermarkets

  • Special attention is given to seasonal displays and gifting sections

  • Advertising often highlights:

    • quality

    • family values

    • gifting and celebration

  • Campaigns are adapted to suit local traditions and festivals

Advantages of Ferrero’s approach

  • Ferrero’s premium global marketing strategy clearly differentiates its brands from mass-market competitors

    • This is especially improtant for its gifting and quality positioning

    • It allows Ferrero to avoid direct price competition and achieve higher profit margins, particularly in higher-income markets

Disadvantages of Ferrero’s approach

  • Premium pricing limits Ferrero’s appeal in price-sensitive markets

  • This makes it more vulnerable during economic downturns, when consumers are more likely to switch to cheaper alternatives

Case Study

Oreo's mixed approach to global biscuit marketing

Four Oreo varieties: white chocolate, peanut butter, chocolate-covered, and green tea flavoured, with packaging showcasing each distinct product.
  • Oreo uses a mixed global marketing strategy, combining a highly standardised global brand with local adaptation to suit different markets, cultures and income levels

Product

Price

  • Oreo’s core product is standardised worldwide, which helps build strong global brand recognition.

    • Two chocolate biscuits with a cream filling

    • Instantly recognisable design and branding

    However, Mondelēz adapts Oreo products to suit local tastes and consumption habits.

    • Different flavours in different countries, such as green tea in parts of Asia or peanut butter in North America

    • Limited-edition flavours linked to local food trends

    • Adjustments to sweetness levels and portion sizes

  • Oreo is positioned as a mainstream, affordable branded biscuit, rather than a premium product.

  • Prices vary between countries due to differences in income levels, competition, taxes and exchange rates

    • In higher-income markets such as the UK, Oreo is priced as an affordable branded treat

    • In lower-income markets, Oreo is often sold in smaller packs or single units at lower price points

Place

Promotion

  • Oreo benefits from very wide global distribution, supported by Mondelēz’s international supply chains.

    • Sold through large supermarkets, convenience stores and online grocery platforms

    • In emerging markets, Oreo is also widely available through small local retailers

  • Strong distribution networks allow Oreo to achieve high availability and compete effectively with both global and local brands.

  • Promotion is a key strength of Oreo’s global marketing strategy

    • Uses playful, humorous advertising to appeal to families and younger consumers

    • Maintains a strong presence on social media platforms such as TikTok and Instagram

    • A well-known global campaign is “Twist, Lick, Dunk”, which uses a simple, universal message that works across cultures

  • At the same time, Oreo adapts promotion to:

    • local languages

    • local social media platforms

    • cultural events and trends

Advantages of Oreo’s approach

  • Oreo’s global marketing strategy benefits from strong brand recognition and consistency, which supports rapid international expansion

  • At the same time, flexible product adaptation allows Oreo to respond to local tastes, helping it compete effectively in diverse markets

  • Its mainstream pricing and wide distribution also support high sales volumes

Disadvantages of Oreo’s approach

  • However, Oreo faces intense competition from supermarket own-label biscuits and established local brands, particularly in price-sensitive markets

  • The brand also relies heavily on frequent promotions and innovation, which can increase costs and pressure profit margins

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Lisa Eades

Author: Lisa Eades

Expertise: Business Content Creator

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Steve Vorster

Reviewer: Steve Vorster

Expertise: Economics & Business Subject Lead

Steve has taught A Level, GCSE, IGCSE Business and Economics - as well as IBDP Economics and Business Management. He is an IBDP Examiner and IGCSE textbook author. His students regularly achieve 90-100% in their final exams. Steve has been the Assistant Head of Sixth Form for a school in Devon, and Head of Economics at the world's largest International school in Singapore. He loves to create resources which speed up student learning and are easily accessible by all.