Exam code: 7182
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Define the frustration-aggression hypothesis (FAH).
The FAH (Dollard et al., 1939) states that frustration always leads to aggression and aggression is always the result of frustration. Aggression occurs when a drive to achieve a goal is obstructed.

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The FAH is based on the psychodynamic concept of , the idea that expressing aggression reduces the drive.
The FAH is based on the psychodynamic concept of catharsis, the idea that expressing aggression reduces the drive.
How does a short-term aggressive response act as a 'safety valve'?
It reduces the aggressive drive, making future aggression less likely, e.g. blasting a horn at a driver rather than ramming their car.
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Define the frustration-aggression hypothesis (FAH).
The FAH (Dollard et al., 1939) states that frustration always leads to aggression and aggression is always the result of frustration. Aggression occurs when a drive to achieve a goal is obstructed.
The FAH is based on the psychodynamic concept of , the idea that expressing aggression reduces the drive.
The FAH is based on the psychodynamic concept of catharsis, the idea that expressing aggression reduces the drive.
How does a short-term aggressive response act as a 'safety valve'?
It reduces the aggressive drive, making future aggression less likely, e.g. blasting a horn at a driver rather than ramming their car.
Give three reasons aggression may not target the source of frustration.
The cause may be abstract, too powerful or unavailable at the time.
Define displaced aggression.
Displaced aggression is aggression deflected onto an alternative target that is not abstract, is weaker and is available, such as an inanimate object, a pet or a younger sibling.
How did Berkowitz (1989) revise the FAH?
Frustration is just one of many aversive stimuli, alongside jealousy, pain and loneliness. Aggression is triggered by negative feelings generally.
True or False?
Frustration always produces aggression.
False.
Frustration can produce a range of responses, only one of which is aggression, such as despair, anxiety, helplessness or determination.
What did Geen (1968) find?
Insulted participants gave the strongest shocks, then those interfered with, then those given an impossible puzzle. All frustrated groups shocked more than controls.
What did Marcus-Newhall et al.'s (2000) meta-analysis find?
Provoked participants unable to retaliate directly were significantly more likely to aggress against an innocent party, as the FAH predicts.
What real-world application does Berkowitz's work have?
'The trigger can pull the finger': the presence of a weapon as a cue to aggression has featured in the US gun control debate.
What did Bateson (1941) find?
The Iatmul of New Guinea responded to frustration with aggression but the Balinese did not, so the FAH lacks cultural generalisability.
How does Bushman (2002) challenge catharsis?
Venting anger on a punchbag made participants angrier and more aggressive, while doing nothing was more effective. Venting is 'like using petrol to put out a fire'.
True or False?
The FAH allows for free will in aggressive responses.
False.
It is deterministic, suggesting frustration inevitably leads to aggression, which removes personal responsibility.
The FAH takes a approach, seeking universal laws and overlooking individual differences.
The FAH takes a nomothetic approach, seeking universal laws and overlooking individual differences such as personality or culture.
What is the basic idea of social learning theory?
Humans learn behaviour from others in social contexts by observing role models and imitating them, depending on whether the behaviour is seen to be rewarded.
True or False?
Bandura believed most aggression is learned directly through operant conditioning.
False.
He acknowledged direct learning through reinforcement and punishment, but argued most aggression is learned indirectly through observational learning.
Define vicarious reinforcement.
Vicarious reinforcement is when a child sees a model's aggression rewarded, or at least not punished, and learns that aggression can be effective in getting what they want.
Give an example of direct reinforcement of aggressive behaviour.
Billy feels good when he and his dad shout at the TV about how useless their team is.
If a model's aggression is punished, an observing child is less likely to imitate it, known as vicarious .
If a model's aggression is punished, an observing child is less likely to imitate it, known as vicarious punishment.
What did Bandura's (1961) Bobo Doll study show?
Young children readily observe and imitate aggressive behaviour learned from adult role models.
Name Bandura's four mediational processes.
Attention, retention, reproduction and motivation.
What does 'reproduction' involve in observational learning?
Transforming the mental representation of the behaviour into physical action, which involves realistically appraising one's own ability to do so.
What does 'motivation' involve in observational learning?
The child believes that imitating the behaviour will lead to an outcome they desire.
Define self-efficacy.
Self-efficacy is the extent to which we believe our actions will achieve a desired goal. A child's confidence in being aggressive grows as they learn it brings rewards.
How does self-efficacy for aggression develop?
A child who regularly hits others to get a toy learns they have the motor skills and that it comes easily, so self-efficacy develops with each success.
What did Perry et al. (1986) find?
Aggressive primary-school children said aggression came easily and was hard to inhibit, and were confident it brought rewards. Aggressive girls showed more concern for victims.
What did Huesmann and Eron (2013) argue?
Media portrayals of aggression are powerful influences, especially if a character is rewarded and the child identifies with them.
What did Poulin and Boivin (2000) find?
Aggressive boys aged 9 to 12 formed stable, mutually reinforcing cliques that acted as 'training grounds', gaining direct and vicarious reinforcement.
What practical application does SLT have?
If aggression can be learned, prosocial behaviour can be too, e.g. through social skills training in educational and offender settings.
True or False?
SLT explains reactive aggression well.
False.
It explains proactive aggression well, but hot-headed reactive retaliation is better explained by Berkowitz's negative affect theory.
Define reciprocal determinism.
Reciprocal determinism is the idea that people are not passive recipients of reinforcement but actively shape their environments by selecting and creating their surroundings.
How could reciprocal determinism be used to reduce aggression?
By encouraging aggressive children to form friendships with non-aggressive peers and adults, giving them more opportunities to model non-aggressive behaviour.
SLT supports determinism, though its cognitive mediators allow some degree of choice.
SLT supports environmental determinism, though its cognitive mediators allow some degree of choice.
Why is SLT described as nomothetic?
It seeks general laws, such as all children learning aggression by observation. This aids anti-bullying strategies but overlooks individual differences.
Define de-individuation.
De-individuation (Le Bon, 1895) is losing one's sense of individual identity and responsibility in a crowd, with greater disregard for norms and even laws.
Why do people feel less guilt for aggression in a crowd?
Responsibility is shared throughout the crowd.
How did Zimbardo (1969) distinguish individuated and de-individuated behaviour?
Individuated behaviour is rational and normative, conforming to social norms. De-individuated behaviour is emotional, impulsive and irrational.
Give two examples of de-individuated aggression.
A football fan rioting with fellow fans after a match, and a child going along with a gang of bullies tormenting another child.
Crowds give individuals , which makes it easier to act out of character.
Crowds give individuals anonymity, which makes it easier to act out of character and may explain why rioters wear masks.
Name three key factors that increase crowd-led de-individuation.
Any three of wearing a uniform, acting in darkness, being in an altered state through drugs or alcohol, and wearing a disguise.
What is private self-awareness?
Attention to our own feelings and behaviour. It is reduced in crowds as attention focuses outward on events around us.
What is public self-awareness?
How much we care what others think of our behaviour. It is reduced in crowds as we feel anonymous and less likely to be judged.
True or False?
The effects of anonymity persist after a person leaves the crowd.
False.
They wear off, and the person may be left with shame, guilt or horror at what they have done.
How does the internet promote de-individuation?
People hide behind usernames, avatars and false identities, and distance from others they will never meet feels like being in an anonymous crowd.
What did Dodd (1985) find?
Asked what they would do if undetected, 36% of students' responses were antisocial and 26% criminal, most commonly robbing a bank. Only 9% were prosocial.
What did Douglas and McGarty (2001) find?
A strong correlation between anonymity and 'flaming' online. The most aggressive messages came from those hiding their real identities.
What did Diener et al. (1976) find?
In a covert observation of 1,300 trick-or-treaters, significantly more stealing of sweets and money occurred under anonymity and in larger groups.
How does de-individuation theory apply to online gaming?
Services like Xbox Live reduce personal identity through 'handles' and provide a worldwide 'crowd' of players, promoting de-individuation.
How does Crossey et al. (2021) challenge the theory?
Imagining walking in synchrony with a crowd produced emotional closeness, so losing oneself in a crowd can produce prosocial rather than aggressive behaviour.
What did Johnson and Downing (1979) find?
Participants dressed in KKK-style outfits gave more shocks, while those dressed as nurses gave fewer, so normative cues determine the outcome of de-individuation.
True or False?
De-individuation always leads to aggression.
False.
Aggression and prosocial behaviour are both possible outcomes, with cues in the situation determining which is more likely.
Why is de-individuation theory socially sensitive?
It portrays crowd behaviour negatively, which affects how protests are viewed and policed and may reinforce stereotyping of groups.
De-individuation theory is , seeking general laws such as 'anonymity means more aggression'.
De-individuation theory is nomothetic, seeking general laws such as 'anonymity means more aggression', and overlooks personality and moral reasoning.
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