Observations: Behavioural Categories & Inter-observer Reliability (AQA GCSE Psychology): Revision Note

Exam code: 8182

Claire Neeson

Written by: Claire Neeson

Reviewed by: Lucy Vinson

Updated on

Recording behaviour in an observation

  • Behaviour categories are the specific, observable behaviours researchers look out for during an observation

  • Researchers agree the categories in advance, so all observers are working from the same system before the observation begins

  • Categories should be:

    • Clear and unambiguous - described precisely enough that any observer would code the same behaviour the same way

    • Mutually exclusive - categories should not overlap, so a behaviour fits into only one category. If two categories could both apply, observers won't know which to tally

  • For example, an observation of children's aggression could use the categories:

    • PA = Physical aggression

    • ABL = Aggressive body language

    • NAB = Non-aggressive behaviour

  • Each category must be operationalised into specific sub-behaviours, so it is precise and cannot be confused with anything else, for example:

    • PA: punching, kicking, shoving

    • ABL: pointing, shaking a fist, baring teeth

    • NAB: smiling, arm-linking, hugging

  • These categories could then be broken down further, e.g. by whether it is boys or girls being aggressive/non-aggressive, and towards whom the behaviour is directed, for more detailed data

Examiner Tips and Tricks

If asked to plan an observational study, remember that behaviour categories must be clear, unambiguous and describe only what can actually be seen. A category like 'Annoyed' would not work, as annoyance is a state of mind that can only be inferred, not observed directly. It would need to be translated into an observable behaviour category such as 'Frowns', 'Crosses arms' or 'Turned-down mouth'. If you can't see it, you can't record it.

Inter-observer reliability

  • Even with clear categories, an observation can still be affected by researcher (observer) bias

  • Inter-observer reliability is the level of consistency between two or more trained observers conducting the same observation

  • To establish inter-observer reliability:

    • All observers agree on the behaviour categories and how to record them before the observation begins

    • Each observer records the behaviour independently, to avoid one observer being influenced by another

    • After the observation, the two independent data sets (often tally charts) are compared and a correlation is calculated between them

    • A strong positive correlation (+0.8 or more) shows good inter-observer reliability and that the categories worked reliably

  • Good inter-observer reliability means there is less chance that observer bias has affected the data

Behaviour

Tally

Clenches fist

III

Frowns

IIII

Crosses arms

IIII III

Raises eyebrows

IIII

An example of a tally chart with behaviour categories.

Worked Example

Here is an example of a question you might be asked on this topic - for AO2.

AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question)

Professor Messi wishes to conduct an observation into littering behaviour in her local town centre.

Question: Suggest two categories of behaviour that the professor could include in her observation.  [2]

Model answer:

  • One category could be: ‘Drops litter’.

  • Another category could be: ‘Puts litter in the bin’.

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Claire Neeson

Author: Claire Neeson

Expertise: Psychology Content Creator

Claire has been teaching for 34 years, in the UK and overseas. She has taught GCSE, A-level and IB Psychology which has been a lot of fun and extremely exhausting! Claire is now a freelance Psychology teacher and content creator, producing textbooks, revision notes and (hopefully) exciting and interactive teaching materials for use in the classroom and for exam prep. Her passion (apart from Psychology of course) is roller skating and when she is not working (or watching 'Coronation Street') she can be found busting some impressive moves on her local roller rink.

Lucy Vinson

Reviewer: Lucy Vinson

Expertise: Content Creator

Lucy began working with Save My Exams in 2024. Prior to this, Lucy taught for 5 years, including Computing (KS3), Geography (KS3 & GCSE) and Psychology A Level as a Subject Lead for 4 years. She loves teaching research methods and psychopathology. Outside of the classroom, she has provided pastoral support for hundreds of boarding students over a four year period as a boarding house tutor.