Observations: Behavioural Categories & Inter-observer Reliability (AQA GCSE Psychology): Revision Note
Exam code: 8182
Recording behaviour in an observation
Behaviour categories are the specific, observable behaviours researchers look out for during an observation
Researchers agree the categories in advance, so all observers are working from the same system before the observation begins
Categories should be:
Clear and unambiguous - described precisely enough that any observer would code the same behaviour the same way
Mutually exclusive - categories should not overlap, so a behaviour fits into only one category. If two categories could both apply, observers won't know which to tally
For example, an observation of children's aggression could use the categories:
PA = Physical aggression
ABL = Aggressive body language
NAB = Non-aggressive behaviour
Each category must be operationalised into specific sub-behaviours, so it is precise and cannot be confused with anything else, for example:
PA: punching, kicking, shoving
ABL: pointing, shaking a fist, baring teeth
NAB: smiling, arm-linking, hugging
These categories could then be broken down further, e.g. by whether it is boys or girls being aggressive/non-aggressive, and towards whom the behaviour is directed, for more detailed data
Examiner Tips and Tricks
If asked to plan an observational study, remember that behaviour categories must be clear, unambiguous and describe only what can actually be seen. A category like 'Annoyed' would not work, as annoyance is a state of mind that can only be inferred, not observed directly. It would need to be translated into an observable behaviour category such as 'Frowns', 'Crosses arms' or 'Turned-down mouth'. If you can't see it, you can't record it.
Inter-observer reliability
Even with clear categories, an observation can still be affected by researcher (observer) bias
Inter-observer reliability is the level of consistency between two or more trained observers conducting the same observation
To establish inter-observer reliability:
All observers agree on the behaviour categories and how to record them before the observation begins
Each observer records the behaviour independently, to avoid one observer being influenced by another
After the observation, the two independent data sets (often tally charts) are compared and a correlation is calculated between them
A strong positive correlation (+0.8 or more) shows good inter-observer reliability and that the categories worked reliably
Good inter-observer reliability means there is less chance that observer bias has affected the data
Behaviour | Tally |
Clenches fist | |
Frowns | |
Crosses arms |
|
Raises eyebrows |
An example of a tally chart with behaviour categories.
Worked Example
Here is an example of a question you might be asked on this topic - for AO2.
AO2: You need to apply your knowledge and understanding, usually referring to the ‘stem’ in order to do so (the stem is the example given before the question)
Professor Messi wishes to conduct an observation into littering behaviour in her local town centre.
Question: Suggest two categories of behaviour that the professor could include in her observation. [2]
Model answer:
One category could be: ‘Drops litter’.
Another category could be: ‘Puts litter in the bin’.
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