Forms of Employment (AQA A Level Business): Revision Note

Syllabus Edition

First teaching 2026

First exams 2028

Exam code: 7132

Lisa Eades

Written by: Lisa Eades

Reviewed by: Bridgette Barrett

Updated on

Full-time employment

  • A full-time contract of employment requires an employee to work the total number of hours considered by the company to be full-time in a week

    • In the UK this is usually 35 hours or more per week

Advantages and disadvantages of full-time employment contracts

For the employer

Advantages

  • Full-time employees tend to be committed to and invested in the business

  • Employers can rely on full-time staff to be available for a consistent number of hours each week

  • Scheduling and coordinating work is more straightforward than with a varied mix of part-time staff

Disadvantages

  • Higher fixed wage costs compared to part-time or casual arrangements

  • Less flexibility to reduce staffing costs quickly when demand falls

For the employee

Advantages

  • Provides a steady income and financial stability

  • Full-time employees typically receive a fuller benefits package, including pension contributions and paid leave

  • Greater opportunities for career development and progression within the business

Disadvantages

  • Less flexibility in working hours, which can make it harder to manage personal commitments

  • May result in a less favourable work-life balance, particularly in demanding roles

Part-time employment

  • Employees who work part-time may only work two or three days a week

    • Part-time employment may be more flexible and can be adjusted subject to employee availability and employer requirements

      • Part-time employees at IKEA UK work between 8 and 30 hours per week

Advantages and disadvantages of part-time employment contracts

For the employer

Advantages

  • Provides staffing flexibility – part-time hours can be adjusted in line with business needs

  • Part-time employees typically cost less in wages and may require fewer benefits

  • Part-time workers can be a useful source of candidates for internal recruitment to full-time roles

Disadvantages

  • Coordinating multiple part-time employees to cover all required hours can be complex

  • Part-time staff may feel less connected to the business, potentially reducing commitment and engagement

For the employee

Advantages

  • Offers greater flexibility and a better work-life balance

  • Well suited to students, parents, carers or those with other commitments outside work

  • Employees can hold multiple part-time roles to broaden their experience or increase their overall income

Disadvantages

  • Lower total earnings than a full-time role

  • May receive a reduced benefits package, proportional to hours worked

  • Career progression can be slower than for full-time colleagues

Permanent vs temporary employment

What is permanent employment?

  • Permanent employment is a contract with no fixed end date

    • The employee continues in their role until they choose to leave or are dismissed

Advantages and disadvantages of permanent employment contracts

For the employer

Advantages

  • Permanent staff develop deep knowledge of the business over time, improving efficiency and quality

  • Reduces the ongoing cost and disruption of frequent recruitment

  • Supports a stable, consistent workforce – particularly important in skilled or customer-facing roles

Disadvantages

  • Less flexibility to reduce headcount quickly when demand falls

  • Ongoing fixed wage costs regardless of business performance

For the employee

Advantages

  • Provides job security and financial stability

  • Access to the full range of employment rights and benefits

  • Greater opportunity for career development and progression

Disadvantages

  • May feel committed to a role or organisation even if personal circumstances change

  • Redundancy processes, if required, can be lengthy and complex

What is temporary employment?

  • Temporary employment is a contract with a defined end date

    • The employee is hired for a specific period, project or season

Advantages and disadvantages of temporary employment contracts

For the employer

Advantages

  • Provides flexibility to scale the workforce up or down in response to demand

  • Useful for covering peak periods, such as seasonal demand or staff absences

  • Lower long-term financial commitment than a permanent contract

Disadvantages

  • Temporary staff require training and take time to become fully effective before the contract ends

  • May be less committed to the business than permanent employees

For the employee

Advantages

  • Provides an opportunity to gain experience across different organisations and roles

  • Can lead to a permanent offer if the individual performs well

  • Suits those who prefer variety or who are between longer-term positions

Disadvantages

  • Limited job security and financial certainty beyond the contract end date

  • May not be entitled to the full range of employment benefits

Zero-hours employment

  • A zero-hours contract is an arrangement where an employee agrees to be available for work as and when the business requires, with no guaranteed minimum number of hours

    • The employer is not obliged to offer any hours, and the employee is not required to accept any hours offered

  • UK employers cannot offer zero-hours contracts that prevent employees from also working for other employers

Advantages and disadvantages of zero-hours employment contracts

For the employer

Advantages

  • Maximum flexibility

    • The business only pays for hours actually worked

  • Useful for managing unpredictable or seasonal demand without committing to fixed wage costs

  • Provides access to a pool of available workers who can be called on at short notice

Disadvantages

  • Workers may be less committed or loyal to the business

  • Inconsistent staffing levels can make it difficult to maintain service quality

  • Reputational risk

    • Zero-hours contracts have attracted media criticism

For the employee

Advantages

  • Suits workers who need flexibility, such as students or those with variable personal commitments

  • Workers can accept or decline shifts according to their availability

  • Can provide an extra source of income alongside other work

Disadvantages

  • Income is unpredictable, making financial planning difficult

  • No guarantee of regular work or job security

  • May receive fewer employment rights and benefits than permanent staff

  • Trade unions and campaigners have raised concerns that zero-hours contracts can be used to exploit workers

Example

Sports Direct faced significant trade union and media criticism for its widespread use of zero-hours contracts

Critics argued this gave the business excessive power over its workforce whilst offering workers very little security

Freelance employment

  • Freelance workers (also called the self-employed) work for themselves rather than for a single employer

    • They take on work from multiple clients and manage their own tax affairs and working arrangements

  • Freelancers are concentrated in the tertiary (service) sector

    • Common examples include graphic designers, photographers and marketing consultants

Advantages and disadvantages of freelancing

For the business

Advantages

  • Access to specialist skills without the cost of a permanent worker

  • The business only pays for work completed – there is no ongoing salary or benefits commitment

  • Well suited to project-based work or short-term demand for specific expertise

Disadvantages

  • Less control over how and when the work is completed compared to an employed worker

  • Freelancers may be working for competing businesses at the same time

  • No guarantee of availability

    • A freelancer may already be committed to other clients when needed

For the freelancer

Advantages

  • Freedom to choose which clients and projects to take on

  • Ability to set their own hours and work patterns

  • Opportunity to keep all profit earned, rather than receiving a fixed salary

  • Variety of work across different clients and industries

Disadvantages

  • Income can be unpredictable, with gaps between contracts

  • Responsible for managing their own income tax, National Insurance and pension arrangements

  • No entitlement to employment rights such as paid holiday or sick pay

  • Can be difficult to schedule time off or cover periods of illness

Flexible employment

  • Flexible working refers to arrangements that give employees a degree of choice over when, where or how they work

Examples of flexible employment

Diagram titled “Examples of flexible working” with arrows to casual contracts, shift working, flexitime, job sharing and remote working.
Flexible working may involve casual contracts, flexitime or job sharing

Casual contracts

  • An employee on a casual contract works whenever the business needs them, often on a seasonal or short-term basis

    • E.g. ski instructors are hired to work for two months during the winter season at the Alpen Resort and Spa in the Swiss Alps

Advantages and disadvantages of casual contracts

For the employer

Advantages

  • Provides maximum flexibility

    • Workers are only paid when the business actually needs them

  • Useful for managing seasonal or unpredictable demand without committing to fixed wage costs

  • Allows the business to scale its workforce up or down quickly in response to changing conditions

Disadvantages

  • Casual workers may feel little loyalty to the business, leading to higher employee turnover and inconsistent service quality

  • Workers may not always be available when needed, particularly if they have taken work elsewhere

  • Over-reliance on casual staff can make it difficult to build a skilled, experienced workforce

For the employee

Advantages

  • Offers flexibility to work around other commitments such as study or caring responsibilities

  • Can provide supplementary income alongside other work or contracts

  • Opportunity to gain experience across different roles and environments

Disadvantages

  • No guaranteed income, making financial planning difficult

  • Limited employment rights and benefits compared to permanent staff

  • Lack of job security can cause stress and uncertainty

Shift working

  • Shift work involves working different hours at different times, usually on a rota system

    • It typically refers to working outside the standard Monday-to-Friday working week

  • Around 14% of the UK workforce are shift workers

    • E.g. warehouse employees at Gist UK work early shifts to ensure deliveries are dispatched on time

Advantages and disadvantages of shift working

For the employer

Advantages

  • Allows the business to operate beyond standard working hours, including overnight and at weekends

  • Enables factories, hospitals and logistics to run continuously, maximising the use of expensive equipment and facilities

  • The workforce can be matched precisely to periods of peak demand

Disadvantages

  • Managing rotas and ensuring adequate cover across all shifts adds administrative complexity

  • Unsociable hours can make shift roles harder to fill, particularly for skilled positions

  • Higher rates of pay are often required for night shifts or weekend working, increasing labour costs

For the employee

Advantages

  • Shift premiums mean workers can earn more than they would on standard hours

  • Some employees prefer non-standard hours, particularly those who have commitments during the working day

  • Part-time shift patterns can offer flexibility around other responsibilities

Disadvantages

  • Unsociable hours – including nights, weekends and early starts – can disrupt sleep patterns and personal relationships

  • Limited ability to plan social or family life around a rotating rota

  • Night shift working in particular has been linked to long-term health risks

Flexitime

  • Flexitime allows employees to choose when they work, outside of a set period of core hours when all staff must be present

    • E.g. a flexitime employee at Birmingham City University who is required to be at work between 10am and 2pm can choose to start earlier and finish at 3pm to manage the school run, rather than working the standard 9am to 5pm

Advantages and disadvantages of flexitime

For the employer

Advantages

  • Can improve employee satisfaction, engagement and staff retention, reducing recruitment and training costs

  • Allows the business to cover a wider range of hours without increasing headcount

  • Demonstrates trust in employees, which can strengthen workplace culture and productivity

Disadvantages

  • Requires careful management to ensure core tasks are covered at all times

  • Can create difficulties when collaboration or meetings are needed outside of core hours

  • Tracking hours worked and ensuring compliance with flexitime agreements requires robust monitoring systems

For the employee

Advantages

  • Allows employees to fit work around personal commitments such as childcare, medical appointments or exercise

  • Reduces the stress of rigid start and finish times, improving work-life balance

  • Gives employees a greater sense of autonomy and control over their working day

Disadvantages

  • Some employees may find it difficult to switch off if flexible hours blur the boundary between work and personal time

  • Colleagues working different patterns can make communication and teamwork more challenging

  • May not suit roles that require consistent presence or immediate availability during set hours

Working remotely

  • Advances in technology have enabled far more workers to work from home than was previously possible

    • Employees use tools such as email, video conferencing, collaborative software and instant messaging to carry out work remotely

    • E.g. Save My Exams employees work remotely, using online scheduling and communication tools to stay in touch with colleagues

  • Around 40% of UK workers now have some ability to work from home, following a significant increase during the Covid-19 pandemic

  • Mobile working allows employees to work from any location using portable technology and mobile data connections

    • Fast mobile networks mean employees can work productively whilst travelling, in client offices or in public spaces

      • Some train companies provide free wi-fi and charging points on long-distance services, enabling passengers to work during their journey

Advantages and disadvantages of working remotely

For the employer

Advantages

  • Smaller or fewer premises may be needed, reducing costs

  • High-quality workers can be recruited from a wider geographic area

  • Some workers are more productive away from office distractions

Disadvantages

  • Equipping remote workers with the right technology can be costly

  • Less opportunity for collaboration may reduce innovation

  • Monitoring productivity requires careful management

For the employee

Advantages

  • Commuting costs are eliminated

  • Reduced stress from not having to travel to work

  • Some flexibility to manage other commitments outside work

Disadvantages

  • Staff may feel isolated from colleagues

  • Household costs such as heating and electricity may increase

  • The boundary between work and home life can become difficult to manage

Job sharing

  • Job sharing is where two or more employees share a single full-time role between them, with pay, benefits and leave allocated proportionally

    • It allows employees to maintain a senior or specialist position whilst working part-time hours

Advantages and disadvantages of job sharing

For the employer

Advantages

  • Retains experienced employees who might otherwise leave if full-time hours were the only option

  • Provides built-in cover when one job-sharer is absent due to illness or holiday

  • Brings two sets of skills, perspectives and experience to a single role, which can improve the quality of output

Disadvantages

  • Effective handover and communication between job-sharers is essential – if this breaks down, tasks can be duplicated or missed entirely

  • The business effectively manages two employees to fill one role, increasing administrative complexity

  • If one job-sharer leaves, finding a suitable replacement who can work alongside the remaining partner can be difficult

For the employee

Advantages

  • Allows employees to maintain a senior or specialist role whilst working part-time hours, supporting a healthy work-life balance

  • Particularly valuable for those returning from parental leave or managing health conditions or caring responsibilities

  • Employees benefit from a colleague who shares responsibility for the role, reducing pressure and providing mutual support

Disadvantages

  • Total earnings are lower than for a full-time equivalent role, as pay is split proportionally

  • Requires a high level of trust, communication and cooperation between the two job-sharers

  • Career progression can be slower, as the employee is not fully available in the way a full-time colleague would be

Examiner Tips and Tricks

You do not need detailed legal knowledge of employment contracts. Focus on being able to weigh up the advantages and disadvantages of each form of employment for both the employer and the employee – and always consider the specific circumstances of the business when deciding which form is most appropriate

Unlock more, it's free!

Join the 100,000+ Students that ❤️ Save My Exams

the (exam) results speak for themselves:

Lisa Eades

Author: Lisa Eades

Expertise: Curriculum Expert

Lisa has taught A Level, GCSE, BTEC and IBDP Business for over 20 years and is a senior Examiner for Edexcel. Lisa has been a successful Head of Department in Kent and has offered private Business tuition to students across the UK. Lisa loves to create imaginative and accessible resources which engage learners and build their passion for the subject.

Bridgette Barrett

Reviewer: Bridgette Barrett

Expertise: Development Editor

After graduating with a degree in Geography, Bridgette completed a PGCE over 30 years ago. She later gained an MA Learning, Technology and Education from the University of Nottingham focussing on online learning. At a time when the study of geography has never been more important, Bridgette is passionate about creating content which supports students in achieving their potential in geography and builds their confidence.